Partner ManagerHybrid

We’ve only just begun, but what a beginning. In a once in a generation moment, we’ve brought together powerful brands to create one united force. TPG Telecom has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and felix. The latest technology and brave thinking let us connect our people and communities. You could play a role in that. A big one. We invite you to bring your boldness and stand out. You are empowered. Opportunities are plenty for those ready to accept the challenge. This opportunity The Partner manager will work closely with the Head of Partner Channel and Program manager to build a Partner ecosystem and manage the TPG Partner Program, to achieve sales targets and KPIs. They will establish subject matter expertise and lead the knowledge transfer, oversight, and execution of a partner program, focused on retaining existing partners and supporting growth through the identification and management of new partners. Strong leadership skills will encourage cross-functional engagement and promote consistent achievement of objectives. Your drive, positive attitude and leadership will ensure a great partner experience. The Partner Manager will : Have strong leadership skills to build a solid partner ecosystem that achieves Partner sales growth in the SMB market. Be results driven and collaborates effectively with cross functional teams to generate positive outcomes and experiences for customers and Partners. Be able to balance between hunting for prospective channel partners and managing an existing partner base with key strategic partner engagement. Be the subject matter expert of the TPG partner program, relevant TPG solutions and initiatives. Responsibilities Grow a strong TPG Partner community through the establishment of End state strategic vision and goals, key missions to achieve per quarter and to ensure key sales KPIs are met. Development of and implementation of BAU performance across the Partner channel including review of P&L performance. Establish key improvement programs to ensure BAU performance can achieve quarterly and yearly targets. Establish a robust TPG end state system and process architecture; achieving the goal of TPG Telecom becoming the Best Telco Ever for Partners to engage with. Support the commercial team in ensuring a strong incentive and commission program for Partners, driving the right incentive and behavioural models for high performance outcomes. Develop and implement a strong Partner Governance program including standards of conduct, performance and build a strong professional reputation of the TPG Partner channel. Provide strong and collaborative leadership with internal teams to provide a seamless onboarding experience for new Partners, a smooth transition for existing partners and a quick turnaround of new opportunity generation within the Partner Program. Being the point of contact for Partner escalated issues, and working with relevant teams to investigate, analyse, communicate, and resolve in a timely manner. Risk Management by ensuring all partner acquisition risks are understood, mitigated or accepted by the appropriate stakeholders. Knowledge and experience Tertiary qualification in a relevant discipline is desirable. Substantial experience in a Partner Sales / Alliances Management in ICT industry. Excellent presentation and communication skills, with proven track record of success in achieving targets and maintaining high customer satisfaction. Strong interpersonal skills to build long‑term relationships with channel dealers and partners. Exceptional verbal and written communication skills. Adapting and remaining resilient. Benefits and perks Flexible hybrid way of working (from home and office) ‘Stay Connected Mobile’ – Access to a free mobile plan ‘Stay Connected NBN’ – Access to a free NBN 100 plan ‘Your Leave’ - an additional 4 days of leave to be used whenever you like - every year Access to TPG Learning Hub platform and internal development opportunities Access to Corporate Partner Discounts Bolder and better together Don’t meet every single requirement? We're ok with that. Studies have shown that women and those of underrepresented groups are less likely to apply for roles unless they meet every single criteria. At TPG Telecom we recognise that what may make you different, makes the difference We’re all about enabling every individual to be their authentic selves and creating a place where everybody belongs. If you are excited about this role, but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to APPLY NOW regardless. You may just be the right candidate for this or perhaps another similar role with us. We are a 2023CircleBackInitiative Employer – we commit to respond to every applicant. Our Talent Acquisition Team and Hiring Managers kindly request no unsolicited resumes or approaches from Recruitment Agencies. TPG Telecom is not responsible for any fees related to unsolicited resumes. #LI-Hybrid #J-18808-Ljbffr