Operations Manager
vor 22 Stunden
2+ years' experience in a compliance or operations role Experience within fintech and remittance, ideally with SMEs and individual clients Onsite role – offices in the CBD $90K-140K DOE What you’ll be doing… You’ll manage and optimise day‑to‑day remittance operations, ensuring transactions are accurate, secure, and timely. A key part of the role is onboarding new remittance partners and business clients, including conducting due diligence, reviewing ASIC extracts, and verifying all documentation to meet compliance standards. You will oversee regulatory compliance across AML/CTF obligations, AUSTRAC reporting, and international remittance regulations, while managing floating accounts, monitoring balances, and reconciling funds to maintain operational efficiency and liquidity. The role requires a practical understanding of how remittance works behind the scenes, including fund allocation to payout partners and ensuring funds are released efficiently to recipients across multiple countries. You will identify process improvements, manage risk and fraud, liaise with banking partners and payment providers, and support customer service by resolving escalations and enhancing the client experience. Additionally, you will track KPIs, generate reports, and provide insights to senior management to inform strategic decisions. What you’ll need… 2+ years’ experience in operations management, ideally within fintech, remittance, or related financial services Hands‑on experience managing partner or business onboarding and compliance requirements for SMEs and individual clients Practical knowledge of floating accounts, fund allocation, and transactional flows in a remittance or payments environment Strong leadership skills with experience managing and developing teams Exceptional organisational, analytical, and time‑management abilities High computer literacy, including reviewing ASIC extracts, corporate documents, and financial compliance records Excellent communication and interpersonal skills Results‑driven, adaptable, and comfortable managing shifting operational priorities in a fast‑moving fintech environment To be considered… Please apply by clicking online or emailing By applying for this role, you give express consent for us to process and submit your application to our client, in conjunction with this vacancy only. Seniority level Mid‑Senior level Employment type Full‑time Job function Finance #J-18808-Ljbffr
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