Digital Marketing Coordinator

Sydney, Australia – Full Time – $70,000 to $80,000 + super (depending on experience) Step Change is a purpose‑led agency inspiring step changes in businesses and teams through strategy, marketing, and communications. And now… we’re looking for our next SUPER STAR digital operator to join our team of SUPER STARS. Wankers need not apply. About the Role We’re looking for a Digital Marketing Coordinator who loves systems, details, data, and all things digital. Someone that gets excited by segmentation, workflows, landing pages, and making tech talk to each other. This role sits within Step Change’s digital engine room. You will deliver digital work for our clients, but your day‑to‑day is primarily internal, working closely with our strategists, creatives, and client leads who represent the clients directly. You may join occasional client‑facing calls as needed for CRM activity, segmentation updates, workflow reporting, or technical clarifications, but this is not a heavily client‑facing role. Your focus is execution, optimisation, and supporting our internal teams with high‑quality digital delivery. You will work closely with our Digital Specialist, taking tasks away to complete independently and bringing polished work back for review. This role is ideal for someone wanting to grow technically, expand digital capability, and contribute to a high‑performing, strategy‑led team. This is not a normal role. This is your chance to be a superstar, go above and beyond, and be recognised and rewarded. Key Responsibilities CRM and Automation Build and manage email campaigns, automations, and workflows across HubSpot, ActiveCampaign, Pardot, MailChimp, Campaign Monitor, and similar platforms. Set up segmentation, tagging, list management, and lead hygiene Manage form integrations, lead flows, conversion tracking, and reporting. Support the Digital Specialist with CRM insights for internal and client‑facing teams. CMS and Landing Page Management Build, update, and optimise WordPress pages and landing pages Work with page builders such as Elementor or Divi Collaborate with design and strategy teams to bring digital assets to life Ensure all pages are fast, responsive, and on brand Social and Lead Platforms Assist with scheduling and managing content across LinkedIn, Meta, and other platforms Support the build and optimisation of social and lead capture funnels Use tools like Hootsuite, Buffer, Monday.com, or similar Data, Reporting, and Insights Work confidently with data sets, CSVs, list segmentation, imports and exports, and audience management Pull analytics from GA4, Meta, HubSpot, and other platforms Assist with reporting and insights for internal teams and client‑facing leads Maintain clear documentation and digital process accuracy Digital Delivery and Internal Collaboration Deliver digital work for client projects while collaborating primarily with Step Change internal teams Participate in occasional client calls only when required for workflow or CRM reporting Take internal briefs and execute tasks independently, bringing completed work back for review Proactively communicate progress, blockers, and recommendations Maintain exceptional quality across all digital outputs Skills and Experience 3+ years in digital marketing coordination, marketing automation, or CRM management Strong experience with HubSpot and/or ActiveCampaign is an advantage Experience building workflows, journeys, segmentation logic, and automated processes Experience with WordPress or similar CMS Experience with and interest in AI tools and new technologies Confident working with data, lists, segmentation, and technical setup Solid understanding of marketing, branding, and digital fundamentals Ability to write short form marketing copy High attention to detail Ability to take a brief, run with it, and deliver independently Experience with project management tools such as Monday.com or HubSpot Ways of Being At StepChange, our culture matters. You must align with our Ways of Being: Being Radically Honest We Before Me Bringing a WOW Salary and Package $70,000 to $80,000 plus super, depending on experience. Apply Now This is your chance to become a valued member of a winning team doing meaningful work. If you want to grow your digital career in an agency that values smarts, heart, and hustle, we’d love to meet you. Seniority level Mid‑Senior level Employment type Full‑time Job function Marketing, Public Relations, and Writing/Editing Industries Business Consulting and Services Referrals increase your chances of interviewing at Step Change by 2x Get notified about new Digital Coordinator jobs in Eveleigh, New South Wales, Australia . #J-18808-Ljbffr