Service Coordinator Individual Support- Bundaberg
vor 1 Woche
Make a real impact by coordinating services, supporting staff, and ensuring clients receive exceptional care. $ 40.50 per hour + generous salary packaging to boost take-home pay (Full-time) Enjoy a stable work environment that genuinely offers a supportive work-life balance, ongoing training and development opportunities, and a range of employee benefits designed to enhance your well-being. About the Role As a Service Coordinator within the Individual Support Team, you’ll play a vital role in ensuring high-quality services are delivered to clients across CatholicCare Central Queensland. Responsibilities Building, reviewing, and maintaining effective service schedules in line with legislation, organisational standards and client needs Acting as the primary contact officer for an allocated cluster of clients Providing responsive line management to Support Workers, including performance management, competency completion and training oversight Ensuring clear communication between Support Workers, the Individual Support Team Leader and the wider organisation Delivering exceptional, customer-centred service in a prompt and professional manner Participating in a shared on-call roster to ensure scheduling coverage What we are looking for A relevant qualification or alternatively extensive experience in the aged care or community care sector Demonstrated experience managing teams Previous scheduling experience (desired); and Current C or CA class driver’s license (QLD) Core Competencies Strong communication skills, both verbal and written Ability to work in a high pressure, fast paced work environment Sound computer skills including proficiency in the MS Office Suite and corporate systems High level of problem solving skills Demonstrated substantial level of customer service proficiency Demonstrated high level of experience in conflict resolution and the ability to navigate difficult conversations. At CatholicCare, our people are at the centre of everything we do. We’re a large, vibrant not-for-profit organisation providing services across Central Queensland — from Mackay to Bundaberg and out to Longreach. So what's great about CatholicCare? A values-driven organisation committed to making a difference. Supportive team culture with mentorship and professional development opportunities. Our people are at the center of everything we do. We're an organisation with big plans - our 430 strong workforce continues to grow and there's no plan to stop any time soon Access to Employee Assistance Program and wellness initiatives. Meaningful work where you can contribute to positive organisational change. How to Apply Don’t wait — apply now and start making a genuine impact in your community. To apply for this fantastic opportunity, please submit: A cover letter addressing the key aspects of the role Don’t miss out Apply today and be part of a team at CatholicCare Central Queensland. NB: All offers of employment are subject to the satisfactory completion of relevant screening and background checks, including an Australian Federal Police check, an NDIS disability worker screening check, and attainment of a Blue Card for working with children, prior to commencement. #J-18808-Ljbffr
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