Operations Manager

Attractive Salary | Novated Lease & Salary Sacrifice Options | Car Allowance & Phone Senior Leadership Role | Modern Depot | Growing Business | Essential Service High Performing & Agile Environment | Strong Customer Service Focus Everybody knows a JJ’s Truck when they see one . . our iconic green and gold fleet head out rain or shine for collections in your area. But did you know we have 23 divisions, 135 sites nationally, employ nearly 3000 people and operate a fleet of over 2300 We do more than collect the bin from your street, we also convert waste into clean energy, divert food waste from landfill and convert to compost, manufacture customised waste management equipment, asbestos removal, refine and recycle oil, manage and maintain our fleet inhouse and have our own bespoke technology systems. Our teams include Drivers/Operators, Heavy Vehicle Mechanics, Customer Service, Operations, Finance, IT/Digital, Environment, Engineering, Industrial Chemists, Safety, Administration and much more . . With so much opportunity, what is your career path? ABOUT THE ROLE We are seeking an enthusiastic and highly capable Operations Manager to lead our commercial / trade waste collections team. The role is based in Derrimut. You will have a sense of urgency, be a natural people leader, with a customer focus and the ability to see the bigger picture, set objectives, and deliver results. You will be an excellent communicator; able to establish goals and then support your team to achieve them. In this role you will manage the relationship between operations and our customers. The facility is modern; offering onsite parking and excellent facilities for our mechanics, drivers and administration team. KEY RESPONSIBILITIES Lead the operations management team for the commercial waste department in Derrimut The ability to plan for growth, engage with the team and see it through Deliver the overall operations strategy and drive ongoing improvement initiatives Drive a high-level safety and customer service culture Support and motivate the team Work well with other leaders within the business including sales, workshop, customer service and corporate head office Ensure compliance with all policies, legal and regulatory requirements ABOUT YOU Fantastic at employee engagement You are a people leader by nature, and enjoy interacting with your team The ability to prioritise, think laterally and make things happen Degree qualified in Logistics, Engineering, Accounting or Business Be an approachable, authentic, supportive and empathetic leader Continuous improvement focused; with the ability to deliver short and long term KPI focused with the ability to perform under pressure HR license, driving experience highly regarded Able to successfully satisfy a pre-employment medical BENEFITS Leadership opportunity, within a growing Australian-owned business Career development and growth opportunities On-site parking | Full-time, permanent role Corporate Health and Fitness Program - Fitness Passport Salary sacrificing and novated leasing Banking partnerships – including financial, budgeting and mortgage advice Discounts at over 100 retailers (including groceries and fuel) Car servicing, parts and accessories discounts – plus new car discounts The stability of a national, Australian family owned with over 90 years’ experience NEXT STEPS Interested applicants should APPLY NOW Depending on the role, the recruitment process may vary slightly; this may include a phone interview, face‑to‑face interview, skills‑based assessment, pre‑employment medical and of course, an opportunity to meet the team. To view our other vacancies or more information about the role go to: ABOUT THE COMPANY Established in 1932, JJ’s Waste & Recycling (formerly J.J. Richards & Sons Pty Ltd) is Australia’s largest, family‑owned and operated waste management company. From humble beginnings as a small family business, our team has grown across Australia, NZ & the US, and we’re passionate about effective waste management. With a dynamic attitude that values our people, their safety and the environment. We strive for an innovative, collaborative, and high‑performance culture that celebrates the contribution of every employee. #J-18808-Ljbffr