Escalations Advocate — Customer Care

Customer Service Escalations Advocate Join to apply for the Customer Service Escalations Advocate role at Afterpay . Join a movement in which everyone can win. We started a movement in which everyone can win – shoppers, retailers, society and every person on our team. To play fair, trust people and reward them for doing the right thing. We see and feel the...

Join a movement in which everyone can win. We started a movement in which everyone can win – shoppers, retailers, society and every person on our team. To play fair, trust people and reward them for doing the right thing. We see and feel the impact of our work as more and more people gain financial freedom and retailers grow across the globe. Founded in...

A global technology company in Melbourne is seeking a Program Manager for Customer Escalations. The ideal candidate will lead implementation projects across key product lines and advocate for customers during onboarding. Proven program management experience is crucial, along with strong communication skills and fluency in English. A comprehensive benefits...

A leading financial technology company is seeking an Escalations Team Member to manage complex customer complaints in Australia. The role requires a minimum of 2 years of customer service experience, focusing on building relationships and trust. Responsibilities include investigating escalated issues and ensuring effective resolution. This position offers...

A leading technology firm in Melbourne is seeking a Program Manager for Customer Escalations and PMO. You will lead customer onboarding and implementation projects, advocate for customer needs, and collaborate across teams for optimal service delivery. Ideal candidates possess strong problem-solving skills and experience in project management. This hybrid...

Escalation Manager – Heidi Join to apply for the Escalation Manager role at Heidi Who is Heidi? Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care. We exist to double healthcare’s capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours...

Location Melbourne HQ or Sydney Employment Type Full time Department Customer Support Who is Heidi? Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care. We exist to double healthcare’s capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours...

Who is Heidi? Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care. We exist to double healthcare’s capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two...

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take...

Fastly helps people stay better connected with the things they love. Fastly's edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers' applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take...