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vor 3 Wochen

Cairns Regional, Österreich Cairns South Rent The Roo Vollzeit

Logistics/stock control/customer service/warehousing/delivery At Rent the Roo, we are a small, family-owned and operated business based in Cairns, and we pride ourselves on having a close-knit, vibrant team. While we are a growing company, we are also part of a larger network, supported by strong systems and processes. We specialise in renting furniture, appliances, and more and we are passionate about offering exceptional customer service while building lasting relationships with our customers. We are looking for a customer service all‑rounder to join our Cairns team. This is a hybrid role where most of your time will be spent in the office/warehouse, managing logistics and customer service tasks, with occasional deliveries as required. If you're someone that thrives in a flexible office‑based environment and has a strong customer service focus, we would love to hear from you Position Overview As a Logistics/stock control/customer service/warehousing/delivery, you will spend the majority of your time interacting with customers via phone, email, and SMS, ensuring great service. You will also assist with logistics, stock control, stock ordering, warehousing and occasional product deliveries, offering a good mix of office and on the road work. Your role is vital in ensuring our customers receive the best experience, whether you're helping them over the phone or delivering products directly. Key Responsibilities Provide excellent customer service over the phone, email and SMS. Manage customer enquiries regarding orders, repairs etc and ensuring all customer needs are being met. Handle occasional deliveries, safely transporting products to customers within the local area. Assist with loading and unloading products for deliveries when required. Maintain accurate records of deliveries, stock control and customer interactions using Salesforce CRM. Report any delivery issues, damage or delays to the appropriate team member. Work closely with other team members to ensure smooth operations. What We Are Looking For A team player who is reliable, punctual and can work independently. A customer service professional who is passionate about providing outstanding service. Strong communication skills with the ability to manage multiple tasks effectively. Ability to lift, carry and palletise packages. Clean driving record and the willingness to assist with deliveries as needed. Experience with Salesforce CRM is preferred but not essential. Previous customer service or office administration experience is preferred but not essential. What Are The Benefits Working hours that help balance work and family life. Competitive salary based on experience. Paid time off and holidays. Opportunities for growth and career advancement within our company. A supportive, family-friendly work environment. How To Apply If you are looking to join a dynamic, customer-focused team in Cairns, with flexibility in your role, submit your resume and cover letter today We would love to hear from you. #J-18808-Ljbffr

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