Aged Care Case Manager

Aged Care Case Manager — Female Identified We began 25 years ago with a knock-out exhibition at the Art Gallery of NSW which raised over a million dollars. People from the remotest, most beautiful part of the desert, then used this money to develop their own organisation, with a culture of caring, compassion and determination. At the time, the focus was to get family members home to Kintore on dialysis, for people to be looked after on country and to maintain the traditions of looking after country and passing on cultural heritage to future generations. It took a little time…and a lot of hard work…but in Purple House started dialysis in Kintore, the first of its kind, and set a precedence for many others to follow. Today we are proud to say we have helped many communities to get their people home and now operate Dialysis in 20 (and growing) remote communities across NT, SA and WA. We also run two mobile dialysis trucks, provide a range of support services including Aged Care, NDIS, Primary Health and Social Support, run a successful bush medicine social enterprise and always working on new innovations. We have come a long way in two decades and are excited about the next chapter About the Role As a Case Manager, you will be responsible for monitoring client care and service provision, maintaining accurate client documentation, and writing comprehensive progress notes. You will work closely with carers and families to ensure the best possible outcomes for clients. This hands‑on role requires flexibility and adaptability, as issues may arise at short notice, requiring you to be resourceful in translating standards into best practice and improvement opportunities. Please note that this position is Female identified. Key Responsibilities Monitoring client care and service delivery, ensuring individual needs are met. Maintaining accurate client documentation and writing detailed progress notes. Liaising with families, carers, and external stakeholders to ensure high‑quality care. Addressing issues that arise and adapting care plans accordingly. Ensuring compliance with relevant standards and regulations. About You – Essential Criteria To be successful in this role, you will have a minimum Certificate III in Aged Care or a similar qualification (Community Services, Disability Work). Experience in mentoring and training staff. A general knowledge of community aged care services and key standards for service delivery and case management. Cultural sensitivity with the ability to empathise with clients and advocate on their behalf. Strong administrative skills, including report writing and computer literacy. Excellent communication, conflict management, negotiation, and problem‑solving skills. Proven organisational skills and the ability to manage multiple tasks. A willingness to work in a cross‑cultural environment and under the direction of Indigenous leadership. Ability to work collaboratively in a multi‑disciplinary team. A commitment to Quality Improvement and knowledge of current Work Health Safety Legislation. National Police Clearance (issued within the last 6 months, or willingness to obtain). What we offer Attractive salary with 12% super + generous salary packaging options. 6 weeks annual leave plus 17.5% leave loading. Other generous leave entitlements. We offer relocation assistance to support your move to this beautiful part of Australia. How to apply If you think you're a great fit for this role, please tell us why by submitting a one-page cover letter and resume via SEEK. We encourage you to explore our website, Facebook and Instagram to see how we roll. For general enquiries about the position, or a copy of the position description, please reach out to the People team at Applications close on 26 December You are encouraged to apply as soon as possible as applications will be reviewed on submission and as such the closing date is subject to change without notice. We actively encourage and invite applications from Aboriginal and Torres Strait Islander people for all our positions. #J-18808-Ljbffr