Reservations Coordinator
vor 1 Tag
As the initial point of guest contact, the Reservations Coordinator will create a positive first impression of COMO The Treasury and State Buildings. Under the direction of the Reservations Supervisor, you will use extensive product knowledge to engage with guests to determine the best accommodation and dining suggestions to enhance their hotel experience and revenue targets. The Reservations Coordinator will ensure consistent high standard of sales focused customer service, with welcoming, warm, persuasive selling skills to convert enquiries and achieve targets. This role is a maternity leave cover for one (1) year. Duties As an ambassador for our commitment to delivering truly memorable experiences, you will use your expertise to maintain quality standards and procedures. Understanding of the reservations department's policies and procedures, in line with Leading Quality Standards. Handle day-to-day reservations sales for dining and rooms, in coordination with Events and COMO Shambhala spa, as well as maintaining hotel's PMS profile merging system. Undertake daily administration and sales activities including calls, emails, enquiries, correspondence, preparation of quotes, and completion of private dining event orders. Use effective selling techniques and strategies to convert enquiries into confirmed reservations and upselling to drive revenue. Ensure the accuracy of rooms reservations data is maintained, specifically with regard to tracking agent and company trend productivity, channels and source coding. Process, record and issue gift cards. Participate in weekly duties such as relevant rooms, groups and restaurant reservations team meetings, group arrivals. Undertake any other work-related tasks which may reasonably be required from time to time as requested by Senior Management. Reply to emails for all venues inboxes within a timely manner. Benefits and Perks Be part of an Award-winning luxury hotel Opportunities for growth, development and cross exposure in other departments Access to a variety of discounts on products and service within the State Buildings A packed employee relations calendar Feel part of the State Buildings Family Fully laundered uniform provided Skills and Experience You will likely already possess at least 1 year experience in a comparable Reservations role with an understanding of the needs and desires of the luxury traveler. The role will require an exceptional level of both written and verbal skills, communication, organisation, attention to detail, and commitment to providing an outstanding guest experience. Ideally you will have experience in using hotel reservations systems. This role will be part-time, 4 days per week. #J-18808-Ljbffr
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Group Reservations Coordinator
vor 3 Wochen
City of Melbourne, Österreich Pullman Melbourne City Centre VollzeitAdd expected salary to your profile for insights Group Reservations Coordinator – Join Our Dynamic Team! About Us With the city’s best food and fashion on its doorstep, Pullman Melbourne City Centre & Mercure Welcome Melbourne offers choices for all travellers, from luxury to value—an oasis in the heart of one of the world’s most cosmopolitan cities....
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Reservations & Events Coordinator
vor 4 Wochen
City of Melbourne, Österreich Margaret Family Double Bay VollzeitJoin one of Sydney’s most exciting hospitality groups in a pivotal role, coordinating reservations and bespoke events across our renowned venues in Double Bay. About Us The Margaret Family is the hospitality group led by celebrated chef Neil Perry, bringing exceptional food, service, and a philosophy of care to the Double Bay community. Our group...
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Guest Experience Reservations Coordinator
Vor 5 Tagen
Council of the City of Sydney, Österreich EVT Limited VollzeitA prominent hospitality company is seeking a Reservations Coordinator for Rydges Darling Square. Responsibilities include processing reservations courteously and efficiently, managing group bookings, and ensuring exceptional service standards. The ideal candidate will have proven hotel reservations experience, strong attention to detail, and excellent...
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Charter Reservations
Vor 3 Tagen
Newcastle City Council, Österreich Sid Foggs Australia Pty Ltd VollzeitA family-operated coach charter company is seeking a Reservations Coordinator in Newcastle City Council, NSW. The successful applicant will manage reservations, liaise with clients, and perform administrative duties. This role demands strong communication, organizational skills, and attention to detail. Applicants should have proficiency in Microsoft Office...
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Reservations Coordinator: Group Bookings
Vor 7 Tagen
Council of the City of Sydney, Österreich Event Hospitality & Entertainment Limited VollzeitA leading hospitality company in Sydney is seeking a Reservations Coordinator to efficiently manage all hotel reservations and ensure exceptional guest experiences. The successful candidate will have proven experience in front office roles, particularly with group bookings. Responsibilities include processing reservations, maintaining accuracy and...
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Reservations Coordinator
Vor 5 Tagen
Council of the City of Sydney, Österreich EVT Limited VollzeitReservations Coordinator - Rydges Darling Square Rydges Darling Square is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place. About EVT As market-leading experience creators, we...
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Reservations Coordinator
Vor 7 Tagen
Council of the City of Sydney, Österreich Event Hospitality & Entertainment Limited VollzeitReservations Coordinator - Rydges Darling Square Rydges Darling Square Apartment Hotel, 72 Liverpool Street, Sydney, New South Wales, Australia Posted Sunday 30 November at 1 : 00 pm Rydges Darling Square is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind...
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Reservations Coordinator
vor 2 Wochen
Council of the City of Sydney, Österreich Event hospitality & entertainment Limited VollzeitReservations Coordinator - Rydges Darling Square Rydges Darling Square Apartment Hotel, 72 Liverpool Street, Sydney, New South Wales, Australia Posted Sunday 30 November 2025 at 1:00 pm Rydges Darling Square is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the...
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Reservations Specialist
vor 1 Tag
City of Melbourne, Österreich Treasury Wa VollzeitA luxury hotel in Melbourne is seeking a Reservations Coordinator for a maternity leave cover of one year, working 4 days a week. In this role, you will focus on providing exceptional customer service, handling reservations for dining and rooms, and achieving sales targets. Candidates should have at least one year of experience in a similar role, excellent...
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Group Reservations and Sales Coordinator
vor 3 Wochen
Council of the City of Sydney, Österreich Novotel VollzeitCompany Description Conveniently located at the heart of Sydney’s most exciting precinct – CBD, Darling Harbour, Darling Square, and the ICC — Novotel Sydney Darling Square is the perfect location for guests whether they are travelling for business, leisure, or both. Our hotel buzzes with activity, from one of the first microbreweries in Darling...
