Relationship Manager

Welcome to Right at Home’s Job Opportunities Right at Home is Australia’s leading quality home care provider, caring for seniors, adults living with a disability and adults recovering from a hospital stay. There’s nothing more important than providing care for those in need, and Right at Home offers careers for Certificate III Companion Care Level Caregivers right through to Registered Nurses who provide complex medical support to our clients. The Right at Home Mission and Values Right at Home has a mission to ‘improve the quality of life for those we serve’. We do this by choosing the Right People, to deliver the Right Services with the Right Approach. We look for people who build our culture, who are sensitive and adaptable to clients’ different personalities, cultural backgrounds, and home dynamics, and who align with our values of flexibility, approachability, accountability, collaboration and integrity. Benefits of Becoming a Right at Home Caregiver The foundation of becoming a successful Right at Home care worker is a deep passion for people and a commitment to providing high-quality care. In return, Right at Home provides flexibility and work security and a sense of belonging to a local, and national team. Right at Home values and supports your contribution and focuses on your career development with mentoring by experienced nurses and care managers, ongoing training, and continuous support with care manager supervision. Competitive pay, career development, a reward and recognition program and a world class team connection portal called ‘Right About You’ which includes a wellbeing and discounts program are all part of the advantages of working for Right at Home. Right About You Right About You is our new employee communication, recognition, wellbeing, benefits and discounts program. The program connects, recognises and supports Right at Home people wherever and whenever we work. The program brings to life our Values and Culture with the use of eCards to recognise employees and peers doing great work. A key benefit of Right About You is to help our caregivers save money everyday, with discounts at over 400 Australian and international retailers. The best part? ALL of the discount offers can be used in conjunction with any sale prices or promotions offered by the retailer - so our caregivers save even more on things like groceries, petrol, clothing, entertainment, gadgets, appliances, travel and much more If spending is not their thing, our caregivers click through to our wellbeing portal for tips and tricks on how to maintain a healthy balance in their life. If they are looking for midweek meal inspiration, needing help winding down at the end of a busy day, or just looking for simple ways to move more, there are loads of videos, recipes, articles, tools and tips to support their physical, financial and mental wellbeing. Or, they click on our news stream to connect and keep up to date with their local office team mates or send them a ‘high five’ for something they did well. As part of Right at Home’s RightPeople, we have ensured that whatever makes our caregivers tick, Right About You has it covered. Right at Home is Australia’s leading quality home care provider, caring for seniors, adults living with a disability and adults recovering from a hospital stay. There’s nothing more important than providing care for those in need, and Right at Home offers careers for Certificate III Companion Care Level Caregivers right through to Registered Nurses who provide complex medical support to our clients. Search and Apply Now If our values align with yours, and you would like to experience the benefits of working for Right at Home, don’t waste another moment. Search for a job near you by clicking on the search button below. You can search by state, by selecting a Right at Home Office near you, or by selecting a job category. Search Current Positions Be rewarded with more than just your pay when you work with us as a Right at Home team member. You will be eligible for our Right About You rewards program, which gives you access to wellbeing resources and discounts, plus rewards for outstanding work in alignment with our Values of being Authentic, Approachable, Accountable, Collaborative while maintaining Integrity. About Right at Home Southern NSW Right at Home SNSW provides high quality in-home care and assistance to our valued clients in the Riverina and Central West. We support people living with Alzheimer’s, dementia and cognitive decline, disabilities, post-operative care needs and older Australians. Our services help clients remain safe and independent in their own homes. Our mission is to improve the quality of life for those we serve. About the role We are seeking a dedicated and experienced Relationship Manager to join our team in Wagga Wagga, who has demonstrated success in sales, has a passion for customer service excellence and a drive for growth. The Relationship Manager will be responsible for: Establishing, building and maintaining relationships with existing clients; Being the initial contact for referral sources as well as potential clients and their families seeking services; Pro-actively managing a large number of enquiries from multiple channels to increase conversion and revenue; Performing our client intake process to ensure timely and efficient commencement of services; Working closely with internal and external stakeholders to prepare and complete service agreements, manage budgets and coordinate services; Communicate with all departments of Right at Home; Report to company director; Prior experience in sales, marketing or client engagement with a strong drive for growth and success; High-level organisational skills and meticulous attention to detail; Excellent presentation with strong written and verbal communication skills; Ability to build meaningful relationships with a wide variety of people and a passion for providing high quality customer service; Demonstrated problem-solving skills with the ability to prioritise tasks; Demonstrated ability to work both autonomously and as part of a team; Strong computer skills with prior experience using MAC OS and MS Suite; Current Drivers Licence & National Police Check; Knowledge of Aged Care and/or other community, healthcare funded programs Some travel will be included in the role. Check us out at Job Type: Full-time Salary: From $67,500.00 per year Schedule: Monday to Friday Licence/Certification: National Police Check Driver's Licence Working With Children Check First Aid & CPR Facebook- Right at Home Southern New South Wales #J-18808-Ljbffr