Motor Claims Specialist
Vor 6 Tagen
Motor Claims Specialist – Join Us in Supporting Customers After Severe Weather Events When severe weather impacts our communities, our customers turn to us first. As a Motor Claims Specialist, you’ll be assisting customers with their motor claims when they’ve experienced significant damage to their vehicles, providing support, guidance and reassurance from the very first conversation. It’s meaningful, fast‑paced work, and during weather peaks you’re backed by leaders who care and a team that stays grounded, connected and human. What I Do As a Motor Claims Specialist Listen, really listen: Customers dealing with major storm damage are often stressed or overwhelmed. I help them feel heard and supported from the first call. Guide them through the next steps: I explain what’s covered, what happens next and make the process feel simple and manageable. Make fair, confident decisions: I balance empathy with clear policy requirements to reach the right outcome. Manage claims end‑to‑end: I keep each claim progressing so customers can get back on the road sooner. Solve problems thoughtfully: Every situation is different. I think critically to find the best path forward. Stay across the detail: Accurate documentation helps maintain trust and momentum. Lean on the team: Weather events can create high‑volume days, but we debrief, support each other and stay human. What's In It For You Contract type: Full‑time, 6‑month contract until Friday 12 June 2026. Location: Newcastle, New South Wales. Salary: $79,500 inclusive of 12% super. Hours: 37.5 hours, Monday to Friday, start window 8 am–10 am. Training: Five weeks of structured, supportive training, setting you up to succeed and grow from day one. Hybrid working: A mix of office and working from home. Support: Leaders who genuinely care, real‑time coaching to help you shine, access to Employee Assistance Programs, and a kind, capable team that has your back. What You’ll Bring Compassion and a steady, reassuring approach. Strong customer‑service experience (phone‑based ideal). Emotional resilience. Confidence making fair decisions and explaining them clearly. Strong attention to detail. Genuine empathy for customers navigating tough moments. A growth mindset and willingness to learn. Training & Support Training duration: 5 weeks full time, onsite training. Training hours: 9 am–5 pm (NSW time). Why This Role Matters Severe weather can disrupt lives in an instant — and we’re the people customers rely on to bring clarity, comfort and direction. If you’re someone who finds purpose in helping others when it matters most, this role will feel genuinely meaningful. We're hiring now. If this speaks to you, apply today. And if you're unsure? Apply anyway, we’d love to speak with you. Some of the best Claim Specialists here had no idea they’d be good at this, until they gave it a go. For more information, please contact our delivery partners on . At Suncorp, we are committed to building futures and protecting what matters. We value the unique experiences, insights and diverse workforce that benefits our people, our business, and our customers. We’d love to see your application and speak with you even if you do not match the above mentioned. #J-18808-Ljbffr
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Motor Claims Specialist
Vor 6 Tagen
Newcastle City Council, Österreich Bendigo Advertiser VollzeitMotor Claims Specialist – Severe Weather Support Location: Newcastle, New South Wales, Australia Contract Type: Full‑time, 6‑month contract Start Date: Monday 15 December 2025 End Date: Friday 12 June 2026 Hours: 37.5 hours per week, Monday to Friday, start window 8:00–10:00 am (hybrid working) Salary: $79,500 including super When severe weather...
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Motor Claims Specialist
vor 2 Wochen
City of Brisbane, Österreich Suncorp VollzeitTake the next step. Be part of something bigger at Suncorp. Contract Type: Full-time, 6-month contract Location: Heritage Lanes, Brisbane CBD Start Date: Monday 15 December 2025 End Date: Friday 12 June 2026 Hours: 37.5 hours, Monday to Friday, start window between 8am-10am Motor Claims Specialist – Join Us in Supporting Customers After Severe Weather...
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Motor Claims Specialist
vor 2 Wochen
City of Melbourne, Österreich Suncorp VollzeitTake the next step. Be part of something bigger at Suncorp. Contract Type: Full-time, 6-month contract Location: Collins St, Melbourne Start Date: Monday 15 December 2025 End Date: Friday 12 June 2026 Hours: 37.5 hours, Monday to Friday, start window between 8am-10am Motor Claims Specialist – Join Us in Supporting Customers After Severe Weather Events When...
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Motor Claims Manager
Vor 7 Tagen
Newcastle City Council, Österreich Aston Charles VollzeitMotor Claims Manager (Home-Based) - Newcastle Job Type: Permanent Sector: General Insurance Specialism: Claims, General Management, Senior Appointments Location: North East & Scotland Town/City: Newcastle Salary range: £40, 000 - £49, 999, £50, 000 - £59, 999 Salary Description: to £55K plus benefits Posted: 17-Sep-25 Start Date: ASAP Recruiter: Aston...
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Motor Claims Specialist
Vor 6 Tagen
Newcastle City Council, Österreich Suncorp Group VollzeitA major insurance company is seeking a Motor Claims Specialist to support customers affected by severe weather. The role involves assisting with claims, providing guidance, and ensuring a smooth process. Ideal candidates should have strong customer service skills, empathy, and attention to detail. This full-time role offers a salary of $79,500 with hybrid...
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Claims Specialist
Vor 6 Tagen
City Of Canning, Österreich RAC WA VollzeitRAC WA Welshpool, Western Australia, Australia RAC is one of WA’s most celebrated and trusted brands, steering members toward a better WA. We are looking for a Claims Specialist to join our established Motor Assessing team at our Welshpool office. What will you be doing? Deliver exceptional service to members, third parties and service providers on claims...
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Motor Claims Specialist: Severe Weather Support
Vor 6 Tagen
Newcastle City Council, Österreich Bendigo Advertiser VollzeitA well-known insurance provider in Newcastle is seeking a Motor Claims Specialist for a full-time position until June 2026. The role involves guiding customers through the claims process following severe weather, requiring excellent customer service skills and a compassionate approach. Candidates will benefit from a competitive salary of $79,500 and a mix of...
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Motor Claims Specialist – Vehicle Assessing
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City Of Canning, Österreich RAC WA VollzeitA leading insurance provider in Australia is seeking a Claims Specialist to join their Motor Assessing team in Welshpool. The ideal candidate will deliver exceptional service and manage claims inquiries while overseeing motor vehicle salvage operations. Responsibilities include caseload management, ensuring effective communication regarding total loss...
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Motor Claims Team Leader
Vor 7 Tagen
Newcastle City Council, Österreich Aston Charles VollzeitMotor Claims Team Leader (Home-Based) - Newcastle Job Type: Permanent Sector: General Insurance Specialism: Claims, General Management, Senior Appointments Location: North East & Scotland Town/City: Newcastle Salary range: £30, 000 - £39, 999, £40, 000 - £49, 999 Salary Description: to £42K plus benefits Posted: 17-Sep-25 Start Date: ASAP Recruiter:...
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Remote Motor Claims Specialist
vor 2 Wochen
Newcastle City Council, Österreich IAG VollzeitA leading insurance group is seeking a Motor Claims Consultant in Brisbane to act as the primary customer contact for motor claims. You will manage a high volume of inbound calls, ensuring claims are processed efficiently and outcomes meet business goals. With a focus on customer service, you should possess strong communication skills and attention to...
