Aftersales Trainer

We are seeking an experienced Aftersales Trainer for an initial 12-month contract to design, update, and deliver comprehensive training programs for our dealer network. This role is pivotal in ensuring dealer staff have strong knowledge of Kia Australia processes across Service, Warranty, and Parts , enhancing brand advocacy and operational efficiency. About the Role You will: Develop and maintain training materials for After Sales departments, ensuring compliance with Kia standards. Design and deliver training both face-to-face and via digital platforms (including e-learning). Conduct training needs analysis and assessments for dealership roles such as Service Advisors, Service Managers, Warranty Administrators, and Parts Managers. Collaborate with internal stakeholders to ensure content accuracy and alignment with business objectives. Key Responsibilities Review and update existing training materials in line with Kia standards. Create new e-learning content for our Learning Management System. Deliver classroom training regionally across the dealer network. Ensure all training content meets compliance and brand guidelines. Support additional training initiatives as directed by the National Training Manager. What We’re Looking For Certificate IV in Training and Assessment. Minimum 2 years’ experience in training and development. Automotive industry experience (wholesale or retail) desirable. Strong communication skills and ability to engage with all levels of business. Intermediate Microsoft Office skills; experience with Articulate 360 desirable. Current driver’s licence and willingness to travel. First Aid certificate desirable. ABN holders are encouraged to apply. What’s in it for you? Competitive salary package (Company car, mobile phone, laptop). Opportunity to work with a globally recognised automotive brand. Professional development and ongoing training support. Collaborative and supportive team environment. Travel opportunities across the dealer network. Be part of a company that values innovation, growth, and excellence. Why Kia? At Kia Australia, we’re committed to innovation, growth, and excellence. Join a team that values collaboration and empowers you to make a real impact. PLEASE NOTE THIS ROLE IS AN INITIAL 12 MONTH CONTRACT POSITION #J-18808-Ljbffr