Guest Service Agent

vor 12 Stunden

City of Hobart, Österreich Marriott Hotels Resorts Vollzeit

Description The Tasman a Luxury Collection Hotel Hobart is located just steps from Hobarts waterfront and the citys top restaurants and attractions. The Tasman is a unique combination of Modern Contemporary Art Deco and Heritage architecture. Presenting 152 luxuriously appointed guest rooms and suites with carefully restored features and adorned with exclusive art pieces from local artists The Tasman reflects the true spirit of the destination. The Opportunity The Tasman Hobart is now searching for two engaging experienced and committedGuest Service Agents to join ourteam Were looking for hospitality extraordinarywho have a passion for executing seamless and transformative guest experiences whilst undertaking administrative and communication duties. If you have experience in a similar role a natural organiser have the ability to multi-task are detailed oriented and able to solve any issue that arises calmly and professionally then this may be the opportunity for you . Key Accountabilities Begin your journey with us as a Guest Service Agent Part Time and Full Time. You willprocess all guest check-ins check-outs room assignments and room change / late check-out requests secure payment activate / reissue room keys resolve guest calls will provide consistent outstanding guest experience in everything that you do. You will anticipate guests service needs including asking questions of guests to better understand their needs and watching / listening to guest preferences and acting on them whenever possible. You will maintain customer loyalty through the innovative resolution of issues with strong attention to ensuring a positive guest experience. Excellent customer service experience Contact appropriate individual or department as necessary to resolve guest call request or problem. Process room service orders answer questions on menu selection; record transactions in point-of-sale system process payment and run cashier reports at end of shift. Confidence and skills to up sell and promote our venues Passion for the Hospitality Industry Learn think and grow and continue to evolve in your role Profile 2 years customer service experience as aGuest Service Agent. Exceptional interpersonal communication skills. Thorough follow up strong attention to detail and problem-solving skills is a must. Excellent time management and organizational skills. Ability to emotionally connect with guests and provide superior levels of service. Conflict resolution experience. Must have the flexibility to work on a 24-hour rotating roster including public holidays and weekends. Experience of OPERA property management system a distinct advantage. Must have full working rights for Australia Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive people-first are committed to non-discrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law. Key Skills Restaurant Experience Customer Service Hotel Experience Taleo Hospitality Experience Cashiering Food Safety Experience Guest Relations Experience Animal Handling Front Desk Guest Services Phone Etiquette Employment Type Full-Time Experience years Vacancy 1 #J-18808-Ljbffr

  • Guest Service Agent

    vor 1 Woche

    City of Melbourne, Österreich Voyages Indigenous Tourism Australia Vollzeit

    Guest Service Agent – Voyages Indigenous Tourism Australia Are you looking for a once-in-a-lifetime opportunity? Ayers Rock Resort is searching for a Guest Service Agent to live and work onsite at Yulara, NT, which is 20 minutes drive from Uluru, one of Australia's most iconic and culturally significant landmarks. We are seeking a customer focused and...

  • Guest Service Agent

    vor 2 Wochen

    Council of the City of Sydney, Österreich Voyages Indigenous Tourism Australia Vollzeit

    An Epic Icon needs an Epic Team! Are you looking for a once-in-a-lifetime opportunity? Ayers Rock Resort is searching for a Guest Service Agent to live and work onsite at Yulara, NT which is 20 min drive from Uluru, one of Australia's most iconic and culturally significant landmarks. We are seeking a customer focused and experienced guest service agent to...

  • Guest Service Agent

    vor 3 Wochen

    Newcastle City Council, Österreich Bendigo Advertiser Vollzeit

    Elysia Wellness Retreat, located in the heart of the Hunter Valley, is seeking enthusiastic Guest Service Agents to join our welcoming team. You will serve as the first point of contact for guests, delivering exceptional, wellness‑focused experiences. Position Guest Service Agent Location Hunter Valley, Australia Responsibilities Greet and welcome guests...

  • Guest Service Agent

    Vor 5 Tagen

    Council of the City of Sydney, Österreich Meriton Suites Vollzeit

    Company Description Meriton Suites is the largest owner-operator of apartment-style hotel accommodation in Australia, featuring 23 locations across Sydney, Brisbane, the Gold Coast, Canberra, and Melbourne. With 6,210 suites and 8,368 bedrooms, we provide spacious, fully equipped accommodations designed to meet the needs of diverse travelers. Guests enjoy...

  • Guest Service Agent

    vor 3 Wochen

    Cessnock City Council, Österreich Elysia Wellness Retreat Vollzeit

    Join to apply for the Guest Service Agent role at Elysia Wellness Retreat Be the first point of contact for our guests and help deliver exceptional, wellness-focused experiences. About The Role As a Guest Service Agent, you’ll provide friendly, professional service at the front desk, assisting with check-ins, check-outs, and guest enquiries. You’ll play...

  • Guest Service Agent

    vor 4 Wochen

    City of Melbourne, Österreich Quest Werribee Vollzeit

    Join Our Team at Quest Werribee – Guest Service Agent Opportunity At Quest Werribee, we believe every guest interaction is an opportunity to create comfort, connection, and lasting impressions. We're looking for a motivated and guest‑focused Guest Service Agent to join our welcoming team and help us deliver exceptional hospitality every day. What...

  • Luxury Front Desk

    vor 12 Stunden

    City of Hobart, Österreich Marriott Hotels Resorts Vollzeit

    A leading global hotel chain located in Hobart is searching for experienced Guest Service Agents. The role involves managing guest check-ins, upselling services, and providing exceptional customer service. Candidates should have at least 2 years of experience in a similar role, possess excellent problem-solving skills, and the ability to work flexible hours....

  • Guest Services Agent

    vor 3 Wochen

    Council of the City of Sydney, Österreich The Grace Hotel Vollzeit

    Situated in the heart of Sydney's CBD, The Grace Hotel is housed in the elegantly restored 1930 Neo Gothic Grace Building. Heritage-listed, the iconic exterior is complemented by the charming Art Deco interiors. The Role We are seeking an individual to illustrate exemplary communication skills and display a total customer service focus to our guests and team...

  • Guest Service Agent

    vor 3 Wochen

    Council of the City of Sydney, Österreich IHG Hotels & Resorts Vollzeit

    Guest Service Agent - Full-Time or Part-Time Position Be the reason our guests smile from check‑in to check‑out. At Crowne Plaza Sydney Darling Harbour, we create moments that matter. Located in the heart of the city, we’re looking for a Guest Service Agent who brings warmth, confidence, and a love for hospitality to every guest interaction. Your...

  • Guest Service Agent

    vor 13 Stunden

    City of Hobart, Österreich Mandala Hospitality Group Vollzeit

    Join our team at Mantra Hobart Airport – where exceptional guest experiences begin. We are seeking an enthusiastic and customer-focused Part Time Guest Service Agent to join our Front Office team. This role is perfect for someone who thrives in a fast-paced hotel environment, enjoys engaging with guests, and is passionate about delivering outstanding...