Front Office Guest Service Agent
Vor 2 Tagen
Front Office Reception Guest Service Agent Summary: We are increasing our manning level, the position involves all aspects of front office reception, including providing friendly personalised customer service in responding to accommodation enquiries, promoting the business to achieve accommodation sales, processing reservations, assisting corporate and leisure guests, and ensuring the smooth running of the reception desk. The successful applicant will need to be able to work independently and demonstrate a passion for customer service, strong skills in promoting and selling accommodation services and facilities, excellent communication, interpersonal and time management skills, experience with front office booking systems, strong attention to detail, and a high standard of personal presentation. The successful applicant must be available to work shift, weekends, and public holidays. The position presents a great opportunity to work in a well-established, stable, and dynamic team environment. Applications should include a letter of application and CV and be directed to the: General Manager or come in and say hi to drop off your resume in person. Responsibilities: Ensure that all guests receive a warm welcome and efficient check-in and check-out process Handle guest complaints and resolve issues in a timely and professional manner Maintain accurate records of guest information and room availability Coordinate with housekeeping and maintenance staff to ensure that guest rooms are clean and well-maintained Manage room reservations and ensure that all bookings are accurate and up to date Monitor and manage the front desk budget, including expenses and revenue A willingness to work across a 7-day roster that may include weekends, public holidays and nights Develop and implement policies and procedures to improve the efficiency and effectiveness of the front desk operation About you: A genuine ambition for hotel collaboration with strong leadership acumen and experience in driving service standards Strong IT skills - preferably with experience using RMS/Opera A high standard of customer standards and delivery of service A tertiary qualification in Hospitality and/or Hotel Management is not mandatory, but is preferred Qualifications: Minimum of 3 years of experience in a front office guest service role Excellent communication and customer service skills Strong leadership and team management skills Ability to multitask and prioritize tasks in a fast-paced environment Proficient in Microsoft Office and hotel management software Knowledge of industry regulations and best practices Unfortunately, we are unable to consider individuals holding short term or student Visa's for this position. The role presents a great opportunity to work within a beautiful property, close knit and growing brand under Quest. Terrific working conditions are on offer, including provision of a corporate uniform, staff, family and friends rates for leisure accommodation with Quest nationally. #J-18808-Ljbffr
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Front Desk Guest Experience Agent
Vor 2 Tagen
Goulburn, Österreich Quest VollzeitA leading hospitality company in Goulburn is looking for a Front Office Reception Guest Service Agent to provide exceptional customer service and manage the reception desk. The ideal candidate has a passion for service, strong leadership skills, and experience with front office booking systems. Responsibilities include managing guest check-ins and...
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Sales Agent
Vor 4 Tagen
Goulburn, Österreich Betterlifeins VollzeitBetterLife Overview BetterLife was formed in January. after a recent merger of two companies with histories going back 124 years. We are a not-for-profit, member owned organization focused on closing the health and longevity gap in rural America. Our home office is in Madison, WI and we are authorized to do business in more than 30 states. Position Overview...
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Frontline Customer Service
vor 3 Wochen
Goulburn, Österreich NSW Department of Communities and Justice VollzeitA government agency in New South Wales seeks a Customer Service Officer in Goulburn. This role involves providing front line services and administrative support at a Community Service Centre. Ideal candidates should have experience in customer service, strong organisational skills, and proficiency in Microsoft Office. A full-time temporary position until 30...
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Senior Service Officer Banking Reconciliations
vor 3 Wochen
Goulburn, Österreich NSW Department of Customer Service Vollzeit"Finance Senior Service Officer (Banking and Reconciliations) Clerk Grade: 5/6Salary Range: $99,938 - $110,271 pa, plus employer's contribution to superannuation and annual leave loadingEmployment Type: Ongoing full-time roleLocation: Goulburn based - Hybrid opportunity. In-office requirement 2-3 days a week as a minimum, which could be subject to change...
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Life Insurance Sales Agent
Vor 4 Tagen
Goulburn, Österreich Betterlifeins VollzeitA community-focused life insurance company is seeking an Affiliated Agent in Goulburn, NSW. The role involves helping prospective members secure life insurance policies and engaging with local member groups to foster community development. Strong consultative sales skills and a commitment to community service are essential. Candidates are encouraged to have...
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Senior Service Officer Banking Reconciliations
vor 3 Wochen
Goulburn, Österreich NSW Department of Customer Service Vollzeit"Finance Senior Service Officer (Banking and Reconciliations) Clerk Grade: 5/6Salary Range: $99,938 - $110,271 pa, plus employer's contribution to superannuation and annual leave loadingEmployment Type: Ongoing full-time roleLocation: Goulburn based - Hybrid opportunity. In-office requirement 2-3 days a week as a minimum, which could be subject to change...
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Client Services Specialist
vor 3 Wochen
Goulburn, Österreich Nutrien VollzeitClient Service Specialist - Insurance Join Nutrien Ag Solutions the agricultural retailer of the future Provide invaluable support to our Insurance Brokers Goulburn NSW For over 150 years we have been committed to providing quality local advice knowledge and expertise to growers. Nutrien Ag Solutions one of the largest agribusinesses operating in Australia...
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Front Desk Admin for Auto Assessments
vor 3 Wochen
Goulburn, Österreich Southern Cross Smash Repairs VollzeitA local automotive service center in Goulburn is seeking a Full-Time Administration Assistant to manage front desk reception and support customer service. The role includes booking vehicle assessments and processing paperwork. Candidates with smash repair or automotive experience will be favored, but it is not essential. Interested applicants should send...
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Office Assistant
vor 3 Wochen
Goulburn, Österreich Catholic Education Careers VollzeitSalary Range $73,725 full‑time equivalent plus superannuation. Employment Status Part‑time 30.4 hours per fortnight Eligibility A Australian Citizen or Permanent Resident Start Date Term One January 2026 About Sts Peter and Pauls Primary School Sts Peter and Pauls Primary offers a nurturing and welcoming environment where students thrive academically,...
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Senior Finance Officer – Banking Reconciliations
vor 3 Wochen
Goulburn, Österreich NSW Department of Customer Service VollzeitA government department in New South Wales is seeking a Finance Senior Service Officer to provide finance services while contributing to a positive customer experience. This ongoing full-time role offers a hybrid work model with in-office requirements and competitive salary. Ideal candidates will possess experience in finance, a strong customer focus and the...
