Applications Specialist

Applications Specialist (HR) – Macquarie University 4 days ago – Be among the first 25 applicants $111,643 to $121,045 (HEW Level 7) plus 17% employer’s superannuation contribution and annual leave loading 2 Year FTC Role | Hybrid | Work with a strong collaborative team Based at Macquarie University, Wallumattagal Campus, North Ryde About the Role The Applications Specialist (HR) will be responsible for the configuration, maintenance, and support of Workday, helping to ensure the system runs smoothly and accurately. The role includes troubleshooting issues, including those related to integrations with other business systems and HR Functions. You will provide subject matter expertise to support system stability, data integrity, and ongoing improvements across HR and payroll‑related projects. Key Responsibilities Collaborate with HR, Payroll and IT stakeholders to identify and implement system improvements, automation opportunities and process efficiencies Configure, maintain and enhance Workday business processes across multiple HR modules Assist with troubleshooting configuration and integration issues between Workday and systems such as Ascender Pay and Kronos Provide subject matter expertise to ensure alignment of Workday and related applications with business requirements and University policies Contribute to the configuration and limited support of Kronos where required, particularly for time and attendance and integration with Workday and Ascender Manage and resolve incidents, requests and change activities within IT service management processes Maintain technical and functional documentation for Workday, Ascender and integrations Participate in release testing, change management and production deployments Provide guidance and knowledge sharing to colleagues to build capability across the Application Services team About You You are an experienced IT professional with expertise in configuring, supporting and optimising Workday across multiple HR modules. You understand how Workday connects with HR and payroll systems and are comfortable troubleshooting integrations, data flows and business process issues, including those involving payroll platforms such as Ascender Pay. You are also familiar with Kronos or similar workforce management systems and have a solid grasp of time and attendance concepts. You bring strong problem‑solving skills, a collaborative mindset and a customer‑focused approach to supporting critical business applications in a complex enterprise environment. Qualifications Experience in configuring and maintaining Workday business processes across multiple functional areas Good understanding of Workday security, reporting and integration concepts Experience supporting or troubleshooting integrations between Workday and payroll systems such as Ascender Pay Familiarity with Kronos or similar time and attendance systems (Desirable) Ability to translate business needs into effective system solutions and improvements Strong analytical and problem‑solving skills with attention to data integrity and process efficiency Experience working with HR, Payroll and IT teams to deliver system enhancements and resolve complex issues Clear communication and documentation skills, with a collaborative and service‑oriented approach To Apply To be considered for this position, please apply online and attach your resume and a separate cover letter addressing the selection criteria below: Demonstrated expertise in Workday support, configuration and integration management across multiple HR modules Experience troubleshooting integrations between Workday and payroll systems such as Ascender Pay Demonstrated experience across the full application lifecycle including requirements analysis, configuration, testing, release management and maintenance Proven ability to lead incident resolution, problem management and post‑incident analysis Strong analytical and documentation skills, including the ability to translate business requirements into technical outcomes Excellent time management skills and the ability to prioritise competing demands effectively Working knowledge of Kronos or similar time and attendance systems (desirable) KINDLY PLEASE NOTE THAT THIS POSITION REQUIRES A CRIMINAL RECORD CHECK. Benefits 17% Superannuation Subsidised onsite parking options Flexible working options Training and professional development Discounted health insurance (Medibank) Employee Assistance Program Subsidised membership at the Sport & Aquatic Centre #J-18808-Ljbffr