Membership Consultant

Fitness Lifestyle International – Melton VIC About the Business A rapidly growing group within Australia’s leading 24/7 gym network, now operating 12 clubs across Victoria. Our mission is simple: create world‑class club experiences powered by high‑performing teams and genuine community. Over the past three years, they’ve built a strong reputation for people‑first leadership, operational excellence, and long‑term staff retention. Our clubs are energetic, welcoming, and led by motivated individuals who love what they do. Why Join Us Strong career progression as we continue to open and acquire new clubs High-performance environments with 1500+ member clubs Supportive leaders who value autonomy, culture, and impact Clear pathways into multi-site leadership roles About the Role We’re looking for vibrant and people-focused Membership Consultants to join our Bacchus Marsh, Melton and Coburg teams. In this role, you’ll be the first point of contact for prospective members, play an active part in growing our fitness community, and ensure our members feel supported every step of the way. Key Responsibilities Greeting prospective members, conducting tours, and presenting membership options Following up enquiries and converting leads into new sign‑ups Supporting members with day‑to‑day questions and providing excellent service Maintaining high standards of club cleanliness and presentation Working collaboratively with your team to achieve membership growth and retention targets Hours & Availability Approximately 25–30 hours per week Must be available for weekend shifts (Saturday essential) Flexible weekday shifts available across Monday to Friday What We’re Looking For A confident, outgoing, and motivated personality with excellent communication skills Previous experience in customer service or sales (fitness industry experience highly regarded but not essential) A people‑first approach — able to build rapport quickly and genuinely connect with others Organised, reliable, and eager to learn and contribute to the team What’s on Offer Competitive casual hourly rate plus incentives for membership sales Full training and ongoing support to help you succeed in the role Complimentary club membership and staff perks Be part of a positive, supportive, and energetic team environment If this sounds like the right career pathway for you, please apply with your up-to-date resume and cover letter addressing why you would be the best fit for our team — video cover letters welcome #J-18808-Ljbffr