Medical Receptionist

At Lumus Imaging, we are passionate about caring for your health and wellbeing at every stage of life. Lumus Imaging, harnesses all of the knowledge and expertise we have gained over the last 30 years and combines it with the empathy and care of our people. Our team of radiographers, sonographers, nuclear medicine technologists, nurses, centre support staff, as well as our network of independent radiologists make up our 2,000 diagnostic imaging experts and support staff across 150 sites right around the country. Our Medical Imaging team based inTweed Heads South are on the lookout for a Full Time Medical Receptionist (38hrs per week) to join them in providing the best service and care to our patients. In this role, you will be providing both in person and phone/computer based support to patients, acting as the first point of contact and providing a high standard of patient care. Previous Medical Reception experience is essential, and experience in Radiology desirable. Reception duties Deliver high quality patient care when performing all clerical duties. General clerical duties, including taking incoming phone calls, responding to email enquiries, and accurate data entry skills. Exceptional customer service and care, including greeting patients at the front desk, actioning electronic/faxed referrals, and online enquiries and bookings. Being able to multitask and provide high attention to detail is essential. Schedule radiology exam appointments, including XR, Ultrasound, CT, Mammogram, MRI and interventional procedures. Patient record management in line with privacy and confidentiality policies. Liasing with other receptionists, radiographers, sonographers, Radiologists, referring doctors and other medical professionals, in a professional and courteous manner. Medicare, DVA and Work Cover billing and banking. We are looking for someone who: Has previous Medical Reception and customer/patient care experience. Experience in Radiology desirable. Has exceptional customer service and strong communication skills. Is proactive, cooperative and performs well in a fast paced environment. Has an interest and desire to learn and improve. Benefits and Wellbeing As part of working for Lumus Imaging, you will have access to a range of benefits including: Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays). Fitness Passport – Access top fitness centres & pools across Australia at a subsidised rate. Corporate health insurance discounts , banking benefits and novated leasing salary packaging. Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform. Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members. Our commitment to diversity and inclusion Lumus Imagingis an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity. How To Apply Please click the ‘Apply Now’ button to complete the pre-screening questions and submit your application. If you would like further details please email us at: #J-18808-Ljbffr