Customer Support Officer – Sunshine Coast
vor 3 Wochen
Customer Support Officer – Sunshine Coast (Maroochydore) Locality Planning Energy – Maroochydore QLD Join a community-minded team helping customers with their energy needs. Why this role Long-term position with supportive leadership Local office in Maroochydore—work where you live Purpose-led—help deliver better local energy solutions and a smoother customer experience as we scale The opportunity As the first point of contact for LPE customers and stakeholders, you’ll deliver calm, practical help across phone, email and our ticketing system. You’ll handle move-ins/move-outs, billing questions, low-level complaints and early-stage payment support, ensuring every interaction is timely, accurate and professional. What’s in it for you Stability: clear targets and supportive coaching Growth: energy industry exposure Impact: help customers navigate bills, usage and hardship with empathy What you’ll bring A genuine passion for customer service and a steady, solutions-focused style Clear verbal and written communication; confident handling challenging calls politely Strong attention to detail and accuracy with follow-through Comfort using everyday software (Microsoft 365/Excel, ticketing/CRM or portals) Flexibility to adapt across teams and tasks based on business needs Nice to have: Call-centre or utilities experience (energy, water, telco) We welcome applicants with diverse work experience, people returning to work, and those seeking a reliable, long-term role on the Sunshine Coast. What you’ll do Reporting to the Customer Support Manager in a small team of 5, you will: Respond to general enquiries with empathy and efficiency across phone and email Set up account activations and move-ins/move-outs; liaise with site stakeholders Troubleshoot billing and usage concerns in partnership with our Billing team Arrange payment plans, manage early debt activity and disconnection notifications Support customers experiencing hardship via established processes and guidelines Keep accurate notes and follow compliance requirements every time Collaborate with your team and the wider business to improve how we work Paid day off every year on your work anniversary Discounted electricity plan Unlimited access to online learning (you’re encouraged to use it) Free access to our employee assistance program (for you and your family) Supportive culture where curiosity, growth and teamwork are core values Sound interesting? If you're looking for more than just a job — somewhere you can build a solid foundation, learn fast, and be part of a down-to-earth team apply now. Applications close on November 21st. #J-18808-Ljbffr
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Presenter - Sunshine Coast
Vor 3 Tagen
Maroochydore, Österreich Australian Broadcasting Corporation (ABC) VollzeitPresenter - Sunshine Coast Job no: Work type: Ongoing Full Time Location: Maroochydore - Sunshine Coast Categories Maroochydore Location Present for the ABC Sunshine Coast Base salary $96K-$105K The Role Present and produce a variety of programs for ABC Sunshine Coast for multiple platforms to engage local and national audiences. The Job Prepare and present...
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Sunshine Coast Gaming Attendant
vor 2 Wochen
Maroochydore, Österreich Maroochy RSL VollzeitA premier hospitality venue in Maroochydore is seeking a Customer Service Attendant to join its Gaming Department. The ideal candidate will have strong customer service skills and experience with gaming systems, ensuring a courteous and efficient experience for patrons. This role offers a fantastic work environment on the stunning Sunshine Coast, with...
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Store Leadership Trainee – Sunshine Coast
vor 3 Wochen
Maroochydore, Österreich City Beach VollzeitA leading retail company is seeking a Manager in Training on the Sunshine Coast to develop skills for future leadership roles. You will provide exceptional customer experiences, manage store operations, and support your team. Ideal candidates have experience in customer-service management, strong communication skills, and an energetic approach to operations....
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Support Worker
vor 2 Wochen
Maroochydore, Österreich All About Living VollzeitSupport Worker - Sunshine Coast All About Living Ltd. is a not-for-profit, community-based organisation based in Aspley. We are committed to providing high‑quality services to consumers who receive NDIA approved services, Commonwealth Home Support Program, Home Care Packages, Veterans Home Care, Nursing and private fee‑paying clients. Posted:...
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Sunshine Coast Paralegal — Growth in Litigation
vor 3 Wochen
Maroochydore, Österreich Clutch Legal VollzeitA growing litigation firm on the Sunshine Coast is seeking a full-time paralegal to support their litigation team. In this role, you'll manage client communications, prepare legal documents, and assist with practice management tasks. The ideal candidate has experience in legal administration, excellent communication skills, and proficiency in Microsoft...
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Pest Technician – North Sunshine Coast
vor 2 Wochen
Maroochydore, Österreich Bundilla Pest Control VollzeitJoin a trusted, family-owned leader in pest control Bundilla Pest Control is a third‑generation, family‑owned business that’s been protecting homes and businesses from the Sunshine Coast to North Brisbane since 1985. We’re one of the region’s most trusted pest control companies – with 915+ locals rating us 5.0 ★ on Google – proof of the care...
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Maroochydore, Österreich East Coast Apprenticeships VollzeitA leading apprenticeship provider in Maroochydore is looking for motivated Carpentry Apprentices who want to learn and develop in a supportive environment. Responsibilities include working on diverse projects across the Sunshine Coast, gaining hands-on experience in all aspects of carpentry. Candidates should be reliable with a keen attitude and possess a...
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Presenter - Sunshine Coast
Vor 3 Tagen
Maroochydore, Österreich Australian Broadcasting Corporation VollzeitApply now Job no: Work type: Ongoing Full TimeLocation: Maroochydore - Sunshine CoastCategories: Maroochydore Location Present for the ABC Sunshine Coast Base salary $96K-$105K The Role Present and produce a variety of programs for ABC Sunshine Coast for multiple platforms to engage local and national audiences. The Job Prepare and present distinctive and...
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Campus Support Officer
vor 15 Stunden
Maroochydore, Österreich Arethusa college VollzeitArethusa College is an independent, co-educational school catering for students requiring an alternative to mainstream schooling. We are accredited as a Special Assistance School with campuses located across South-East Queensland. We believe in Doing School Differently, providing an alternate approach to education, and serving students who have been let down...
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Domestic Assistants
vor 2 Wochen
Maroochydore, Österreich All About Living VollzeitDomestic Assistants - Sunshine Coast Region All About Living Ltd. is a not for profit, community based organisation in Aspley. As an innovative, market driven enterprise we are committed to providing quality services to consumers who receive NDIA approved services, Commonwealth Home Support Program, Home Care Packages, Veterans Home Care, Nursing, and...
