WAITPERSON SUPERVISOR

Overview We are seeking an experienced & detail orientated person with a passion for food and wine; to help support our long term team members, managers and experienced owner/operator. This role will report under our Restaurant Manager. No day is the same with a variety of shifts on your roster What we are looking for: Detail oriented person to work directly under our Restaurant Managers with our professional front of house operations team Confidence to make decisions, oversee staff and ensure the smooth running of the restaurant. A passion for food and wine. An anything is possible customer service style, to provide customers with a 5 stard ining experience. Love working as part of a team. No day that is the same with a variety of hours – a majority of daytime shifts. Working on a beautiful 5-star vineyard. Great work & lifestyle balance where 4 out 5 shifts each week are day shifts Benefits No day that is the same with a variety of hours – a majority of daytime shifts. Generous discounts. Great work life balance. Working on a beautiful 5-star vineyard. Great work & lifestyle balance where 4 out 5 shifts each week are day shifts Task & Responsibilities Demonstrate a superior level of technical skills including; food handling, money handling, product knowledge, table clearing etc to each and every customer; Work under the Restaurant Managers to oversee the performance and productivity of restaurant and bar wait staff, according to set service procedures and standards; Induct and provide training to new staff; Serve food and beverages to tables in a manner that will deliver a positive experience to the customer. Lead other waitstaff in maintaining these high standards. Demonstrate a superior level of product knowledge by answering customer questions and recommend dishes and wines to customers that compliment food choices; Have an anything is possible customer service style, ensuring customers’ needs and expectation are met during their experience at the restaurant. Be professional in your appearance and communication with a friendly approach to customers and co-workers; Oversee the professional handling of customer complaints in the absence of the Restaurant Managers Qualifications & Experience Possess a high level of technical skills (food handling, money handling, product knowledge, table clearing etc). Have experience working in a similar environment in a similar role. Experience in online reservations systems and running busy shifts. About Company Rustico at Hay Shed Hill is a popular, 200 seat Mediterranean tapas restaurant over-looking the stunning Hay Shed Hill winery. Operating for 7 days a week and playing host to50 weddings each season. Work Type: Full time Salary: $ Job Publish: Job Expire: #J-18808-Ljbffr