Administrative Officer Emergency Department

Administrative Officer Emergency Department Northern Adelaide Local Health Network – Modbury Hospital – Modbury Salary : $58,709 - $63,154 per annum (pro rata) plus Superannuation and Salary Sacrifice benefits – ASO2 Temporary Part-Time – 26.25 hours per week, up to 26 June 2026 Join the fast‑paced environment of the Emergency Department, where no two days are the same. As an Emergency Department Administrative Officer, you’ll be the first point of contact for patients and families during some of their most challenging moments. This part‑time, short‑term contract position runs until 26 June 2026, offering you the chance to contribute to South Australia’s largest health network. Based within the Northern Adelaide Local Health Network at Modbury Hospital, you will play an essential role in ensuring smooth administrative operations in our busy Emergency Department. About the Role This is a 24/7 service, and you’ll be rostered to provide essential administrative support that keeps the department running smoothly. From managing patient admissions and transfers to ensuring accurate data entry and supporting clinical teams, your role is critical to delivering timely, safe, and compassionate care. You’ll work in a dynamic team environment, responding to urgent situations and maintaining professionalism under pressure. Your ability to stay calm and empathetic when interacting with patients and families experiencing stress, trauma, pain, and injury will make a real difference. Responsibilities Provide comprehensive administrative support across emergency department operations Manage patient records and documentation with accuracy and confidentiality Coordinate with medical staff, patients, and families in a fast‑paced environment Support clinical teams with scheduling, correspondence, and data entry tasks Qualifications Strong interpersonal and communication skills with a customer service focus. Ability to prioritise tasks and work under pressure in a fast‑paced setting. Resilience and adaptability to manage challenging interactions with empathy and professionalism. Experience in clerical or administrative roles, ideally in a health or hospital setting. Sound computer skills and knowledge of office procedures. Experience in an Emergency Department or hospital environment and familiarity with medical terminology or EMR systems are highly desirable. About Us The NALHN Emergency Department (ED) Administrative Officers are a dedicated team, specialising in providing a high standard of customer service and administrative skills, whilst also supporting NALHN ED clinical staff in a dynamic, fast paced environment to ensure superior patient care across the organisation. Located at both Modbury and Lyell McEwin sites, ED administrative staff are front line workers responsible for a broad range of administrative duties, such as accurately capturing vital information for patients needing emergency care, as well as efficiently initiating admissions and transfers from ED, to enable ongoing care for patients needing further treatment within SA Health. The Northern Adelaide Local Health Network (NALHN) is a leading provider of public healthcare services in South Australia. NALHN serves over 400,000 people in northern Adelaide with a comprehensive range of high‑quality medical services, including emergency, surgical, obstetric, neonatal, paediatric, oncology, geriatric, palliative care and rehabilitation, and mental health care. Recently, NALHN has upgraded its facilities and plans to expand further. The network provides primary health care with a focus on community health promotion and chronic disease management. With nearly 6,500 employees, NALHN emphasises quality care and a supportive work environment guided by respect, integrity and accountability. Our core values foster excellence, innovation and equitable health outcomes. At NALHN Everyone Has a Story, Everyone Matters, Everyone Contributes and Everyone Grows. Our Local Health Network Sites and Services Lyell McEwin Hospital – The major hospital in the north and north‑east for emergency care, complex and multi‑day surgery, medicine, obstetrics, paediatrics and outpatient services. Modbury Hospital – A general hospital with emergency care, elective surgery, medicine, outpatient and sub‑acute services, rehabilitation, geriatric and palliative care. Mental Health – The Division of Mental Health provides a comprehensive range of public mental health services for youth, adults and older people in northern Adelaide. Services are provided through community health centres and hospitals, and to consumers in their own homes. Forensic Mental Health – A statewide service that operates for forensic patients and prisoners. Community Sites – Elizabeth GP Plus, Modbury GP Plus and Gilles Plains GP Plus Super Clinics providing community based care. Benefits of working at NALHN From salary packaging to flexible working arrangements, a large range of opportunities for movement and career progression, you’ll find there are lots of benefits of working with Northern Adelaide Local Health Network. Salary packaging is an option for saving money by paying for some of your everyday expenses from your salary before it is taxed. Relocation assistance may be available for successful applicants from interstate or overseas. NALHN supports and fosters a culture in which employees feel they belong and feel safe at work. The culture aims to encourage all people to use their talents and to be valued and rewarded for their contributions. The South Australian public sector promotes diversity and flexible ways of working including part‑time. Applicants are encouraged to discuss the flexible working arrangements for this role. Appointment will be subject to a satisfactory Criminal History Check. Checks DHS Working With Children Check (WWCC) National Police Check (National Police Certificate) for vulnerable person‑related employment – apply to any of the accredited bodies approved to offer a service direct to the public. Accreditation is provided by the Australian Criminal Intelligence Commission. See our National Police Certificate accredited bodies page for links to lodge screening requests. Immunisation Risk for this position is – Category B (indirect contact with blood or body substances) SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace. Aboriginal and Torres Strait Islander applicants are encouraged to apply. Job Ref: Enquiries NALHN Emergency Department Office Manager Phone: E-mail: **************@sa.gov.au Application Closing Date 19 December 2025 – 11.55PM Role Description and Further Information - ASO2 - Emergency Department Administrative Officer - Role Description.pdf * Refer to the SA Health Career Website – How to apply for further information. #J-18808-Ljbffr