Travel Sales Consultant
vor 3 Wochen
Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future. Join our leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience. Make a positive impact on an industry that's growing and changing, while being part of a supportive, collaborative culture. About the Opportunity Are you passionate about travel? An exciting opportunity has arisen for experienced Travel Sales Consultants to join our industry leading travel agency team of experts in the RACV Bendigo store. We pride ourselves on delivering great service and creating unforgettable travel experiences for our customers. This could be just the right role for you? As a Retail Travel Sales Consultant, you will utilise your exceptional customer service skills and share your extensive knowledge of global destinations and passion for travel. You will be responsible for creating personalised travel itineraries managing the customer experience from beginning to end. Your key responsibilities for the role include: Promote holiday packages, flights, hotels, cruises, tours, experiences & travel insurance Build relationships with customers face to face and online, managing new enquiries, quotes, itineraries, amendments and cancellations Facilitate domestic & international travel bookings and payments between travellers & suppliers, using Amadeus GDS Convert enquiries into confirmed bookings, cross selling & up selling of travel products Manage travel credits, refunds and changes Attend sales meetings and achieve targets & KPIs Attend industry events i.e. supplier & product events, ship inspections & travel expos Our Bendigo retail store is open Monday-Saturday 9am-5pm. Our team work during these hours with the requirement to attend occasional out of office industry events. What you’ll need to be successful Certificate 3 in Travel or higher, preferred GDS experience in Amadeus, Sabre preferred Passion for travel industry and personal travel experience Excellent organisational, attention to detail & problem solving skills Ability to manage workflow, set goals, meet sales targets & work productively Ability to work independently and as part of a team Excellent personal presentation Ability to attend induction training Monday-Friday for the first 2-3 weeks in CBD Melbourne head office & store. We are Offering Permanent Full-time 38 hours week Attractive & competitive salary, industry benchmarked Generous employee benefits & discounts on RACV products Training, development and career progression opportunities Uniform Values led team culture The RACV is an equal opportunities employer and welcomes applications from diverse candidates. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know. Submit your CV via the link below. #J-18808-Ljbffr
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