Business Analyst

About Toll Group At Toll we do more than just logistics - we move the businesses that move the world. Our 16000 team members can help solve any logistics transport or supply chain challenge big or small. We have been supporting our customers for more than 130 years. Today we support more than 20000 customers worldwide with 500 sites in 27 markets and a forwarding network spanning 150 countries. We are proudly part of Japan Post Shape the future of Defence logistics with Toll Group. Are you ready to apply your analytical skills to a role that directly supports Australia's Defence capability Government and Defence portfolio At Toll Group we are proud to be expanding our Government and Defence portfolio through the Defence Theatre Logistics (DTL) contract. We’re looking for skilled Business Analysts... We’re looking for skilled Business Analysts to help drive operational efficiency service excellence and continuous improvement across multiple Defence sites nationwide. Based at Derwent Barracks located in Hobart you’ll act as a bridge between operations IT and commercial teams you’ll provide insights analysis and recommendations that keep the contract performing at its best. This is more than just analysis. Its about solving problems connecting stakeholders and delivering improvements that matter. Why join us When you join Toll Group your not just taking a job youre joining a global team of more than 16000 people driven by one shared purpose: to deliver what matters. We offer : Industry‑leading training and career development. Supportive inclusive teams with approachable leaders. Opportunities to grow across a global logistics network. A role where your insights have national impact. How you’ll make the right impact As a Business Analyst you’ll play a key role in ensuring our Defence logistics operations run efficiently and in line with contract expectations. Reporting to the Operations Manager you will : Analyse data systems and processes to identify trends risks and improvement opportunities. Gather and document business and functional requirements with operational and contract stakeholders. Develop process maps data models and root cause analyses to support projects and operational changes. Monitor KPIs and service levels providing dashboards reports and evidence‑based insights. Collaborate with IT operations and commercial teams to deliver solutions aligned to Defence needs. Support continuous improvement initiatives digital tools and automation opportunities. Assist in contract governance activities through reporting and performance tracking. What you’ll bring We’re looking for motivated professionals who bring : 35 years experience in business analysis reporting or process improvement. Experience in supply chain logistics Defence contracts or complex operations (preferred). Relevant tertiary qualifications in Business Supply Chain IT or related fields will be highly regarded along with formal Business Analysis training or certification. Strong requirements gathering process mapping and stakeholder engagement skills. Proficiency with Excel and data visualisation / reporting tools (Power BI SQL). Understanding of ERP / WMS systems and their integration with operations. Excellent communication skills with the ability to present analysis clearly to non‑technical audiences. Strong analytical and critical thinking abilities with a focus on problem solving. Eligibility to make the grade To apply for this role you must : Be an Australian Citizen. Be eligible to obtain and maintain an AGSVA Defence Security Clearance (Baseline or higher). Be prepared to undertake pre‑employment checks including criminal history medical and other background assessments. Next Steps Ready to use your analytical skills to drive improvements that matter Submit your resume and a brief cover letter outlining your experience and what motivates you to work with us via the apply link. Apply now and help deliver what matters directly supporting Australia's Defence capability. What moves you At Toll you can help play a vital role in delivering what matters. From food fuel medicine and rescue services we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach our 16000 people bring a passion for progress. We collaborate in friendly caring teams supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry‑leading training alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you our customers and our world further. Are you excited about this role but are concerned you dont meet all the requirements If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll we value a diverse inclusive and authentic workplace so if youre interested in this role but your past experience doesnt align perfectly then please talk to us you may be just the right candidate for this or other roles we have coming up. At Toll everyone is welcome including those of all ages ethnicities genders and abilities. To find out more about us visit You must be entitled to work in Australia and be prepared to undertake pre‑employment checks including a criminal history check and medical. Required Experience : IC Key Skills SQL Agile Business Analysis Visio Waterfall Business Process Modeling Requirements Gathering User Acceptance Testing Business requirements SDLC Systems Analysis Data Analysis Skills Employment Type : Full‑Time Experience : years Vacancy : 1 #J-18808-Ljbffr