Program Manager
Vor 7 Tagen
Job Overview Thales is looking for a Program Manager – Digital Touch Customer Success to join our team. The role involves engaging customers at scale, driving adoption, and ensuring success throughout the Imperva journey. Responsibilities Design and deliver programs to engage customers at scale, increasing adoption and retention. Utilize tools such as Gainsight, User Voice, Brightcove CMS, Higher Logic Community to automate and manage engagement. Leverage NPS, CSAT, User Voice to drive action based on customer voice. Use customer data and feedback to prioritize enablement roadmap. Collaborate with Digital Community Manager and CS Enablement Manager to maximize networking, engagement, and content delivery. Develop analytics on customer health, risk and growth opportunities, delivering insights to CS Operations. Advocate customer needs with Support, Engineering, Product Management and Sales to drive product usage and identify growth opportunities. Maintain knowledge of company technology, products, and services. Collect customer success stories for reference programs. Qualifications Relevant experience in high-volume customer engagement roles such as Digital/Tech Touch Customer Success, Marketing Operations or SMB Account Management. Experience designing and implementing customer engagement strategies and programs. Ability to lead cross-functional projects. Data‑driven with experience using customer data analytics to prioritize action. Strategic thinking and innovative results delivery. Familiarity with tools such as Marketo, Gainsight, HubSpot, Churn Zero, Qualtrics. Experience with Salesforce; experience with IT security and SaaS companies is an advantage. Excellent communication and presentation skills. Security Clearance Applicants must be Australian citizens eligible for an Australian Defence security clearance. Benefits Competitive remuneration structure. Hybrid and flexible working options (Thales Flex program). Paid parental leave and family support. Birthday day off. Novated lease options. Ongoing professional development. Sonder Wellbeing & Support Partner. Thales is a family‑friendly workplace and an endorsed WORK180 Employer for All Women. #J-18808-Ljbffr
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Program Coordinator
vor 4 Wochen
Council of the City of Sydney, Österreich DELIVERY MANAGER VollzeitAbout The Role Capstone are partnering with a staple player in the critical infrastructure industry, who are seeking a dedicated Program Coordinator to support a renowned Program Director on a strategic P&C System Transformation. This is a fantastic opportunity for someone with 3-5 years of project coordination & project financial analysis experience to gain...
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Program Coordinator – Transformation
vor 2 Wochen
Council of the City of Sydney, Österreich Delivery Manager VollzeitA leading recruitment firm is seeking a dedicated Program Coordinator in Sydney to support a critical program. The ideal candidate will have 3-5 years of project coordination experience and be responsible for managing schedules, engaging stakeholders, and analyzing program financials. This opportunity offers professional growth in a complex enterprise...
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Business Development Manager
vor 1 Woche
City of Melbourne, Österreich World Mosquito Program VollzeitAbout the World Mosquito Program Redefiningpossible! The World Mosquito Program (WMP) is a global not-for-profit organization owned by Monash University (Australia), dedicated to protecting communities from mosquito-borne diseases, including dengue, Zika, yellow fever, and chikungunya. Our approach uses naturally occurring Wolbachia bacteria to reduce...
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Program Manager
vor 17 Stunden
City of Melbourne, Österreich L3Harris VollzeitJob Title : Program Manager Job Code : 30685 Job Location : Melbourne FL Job Description L3Harris is seeking a Program Manager for the WMSSIII program. WMSSIII is a program within the U.S. Federal Aviation Administrations Air Transportation System Initiative and L3Harris Technologies is a key member of the WMSSIII Team. L3Harris is seeking a talented Program...
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Program Manager
vor 17 Stunden
City of Melbourne, Österreich Redpath Partners VollzeitHigh level of autonomy and direct exposure to senior leadership. Career progression within an established, growing national business. The chance to shape some of Australia's most loved hospitality venues. Program Manager 19/1/2026 Redpath Partners are working with a national hospitality and venue group who are known for managing a high volume of development,...
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Program Manager
vor 2 Wochen
City of Melbourne, Österreich Tafe Nsw VollzeitOverview Join to apply for theProgram Manager role at TAFE NSW. Base pay range: A$190,******/yr (excluding superannuation and leave loading). Total Remuneration Package: $215,248 includes base salary plus superannuation and leave loading. Location: Sydney, New South Wales, Australia. State-wide opportunity (subject to TAFE NSW campus availability). 2 x...
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Research Program Lead
vor 2 Wochen
Council of the City of Sydney, Österreich Research Program Lead VollzeitReady to make a splash in your career. WaterNSW is seeking an experienced Research Program Lead (Full‑time Permanent) to join our team. This is an opportunity to work with an essential organisation creating a more sustainable future for the State. This role offers the flexibility to work around life, your contribution will be valued and you’ll be...
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Program Manager
vor 2 Wochen
City of Melbourne, Österreich Fonterra VollzeitOverview Join to apply for the Program Manager role at Fonterra . Direct message the job poster from Fonterra. About the Opportunity We are seeking a dynamic and motivated Program Manager to join our team on a 12-month fixed-term contract. This fast paced and varied role within the PMO is crucial for ensuring the successful delivery of programs across the...
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Research Program Lead
vor 4 Wochen
City of Parramatta Council, Österreich Research Program Lead VollzeitReady to make a splash in your career WaterNSW is seeking an experience d Research Program Lead(Full-time Permanent) to join our team. This is an opportunity to work with an essential organisation creating a more sustainable future for the state. This role offers the flexibility to work around life your contribution will be valued and youll be supported to...
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Program Manager
vor 2 Wochen
City of Melbourne, Österreich Bethanie VollzeitOverview We have a new opportunity for a Program Manager to join our People and Transformation team. Reporting to our Chief People and Transformation, this position is responsible for leading the strategic execution of initiatives to deliver transformative improvements in care quality and experience. About The Role The position drives consistency,...
