Program Manager
Vor 3 Tagen
Job Overview Thales is looking for a Program Manager – Digital Touch Customer Success to join our team. The role involves engaging customers at scale, driving adoption, and ensuring success throughout the Imperva journey. Responsibilities Design and deliver programs to engage customers at scale, increasing adoption and retention. Utilize tools such as Gainsight, User Voice, Brightcove CMS, Higher Logic Community to automate and manage engagement. Leverage NPS, CSAT, User Voice to drive action based on customer voice. Use customer data and feedback to prioritize enablement roadmap. Collaborate with Digital Community Manager and CS Enablement Manager to maximize networking, engagement, and content delivery. Develop analytics on customer health, risk and growth opportunities, delivering insights to CS Operations. Advocate customer needs with Support, Engineering, Product Management and Sales to drive product usage and identify growth opportunities. Maintain knowledge of company technology, products, and services. Collect customer success stories for reference programs. Qualifications Relevant experience in high-volume customer engagement roles such as Digital/Tech Touch Customer Success, Marketing Operations or SMB Account Management. Experience designing and implementing customer engagement strategies and programs. Ability to lead cross-functional projects. Data‑driven with experience using customer data analytics to prioritize action. Strategic thinking and innovative results delivery. Familiarity with tools such as Marketo, Gainsight, HubSpot, Churn Zero, Qualtrics. Experience with Salesforce; experience with IT security and SaaS companies is an advantage. Excellent communication and presentation skills. Security Clearance Applicants must be Australian citizens eligible for an Australian Defence security clearance. Benefits Competitive remuneration structure. Hybrid and flexible working options (Thales Flex program). Paid parental leave and family support. Birthday day off. Novated lease options. Ongoing professional development. Sonder Wellbeing & Support Partner. Thales is a family‑friendly workplace and an endorsed WORK180 Employer for All Women. #J-18808-Ljbffr
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Program Manager
Vor 7 Tagen
City of Melbourne, Österreich M&T Resources VollzeitJoin to apply for the Program Manager role at M&T Resources . Get AI-powered advice on this job and more exclusive features. Location: Melbourne Daily rate: $1000p.d. incl super About the role: We are seeking an experienced Program Manager to lead and oversee the successful delivery of complex, end-to-end programs. The ideal candidate will have a proven...
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Program Manager
Vor 6 Tagen
City of Melbourne, Österreich L3Harris VollzeitJob Title : Program Manager Job Code : 30685 Job Location : Melbourne FL Job Description L3Harris is seeking a Program Manager for the WMSSIII program. WMSSIII is a program within the U.S. Federal Aviation Administrations Air Transportation System Initiative and L3Harris Technologies is a key member of the WMSSIII Team. L3Harris is seeking a talented Program...
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Program Manager
vor 3 Wochen
City of Melbourne, Österreich Granite Group VollzeitThe Role We are seeking a highly motivated and experienced Program / Portfolio Manager to work closely with cross‑functional teams to ensure projects are delivered on time, within scope, and aligned with business objectives. The Program / Portfolio Manager is responsible for overseeing a collection of related projects and initiatives that align with the...
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Program Manager
vor 3 Wochen
City of Melbourne, Österreich Robert Walters Vollzeit24‑month Fixed Term Contract Program Manager – $240,000 – $250,000 (including super), hybrid working, CBD location. Program Manager – HR & Payroll Transformation (SAP / Workday / Oracle) We are seeking an experienced Program Manager to lead a large‑scale HR and payroll transformation program, delivering end‑to‑end delivery across technologies...
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Program Manager
Vor 7 Tagen
City of Melbourne, Österreich ServiceQ VollzeitSenior Program Manager Help build the next chapter of Australia’s most human‑centred service company. At ServiceQ, we believe human skills are the new premium. In a world rushing towards automation, we slow down long enough to notice and deliver programs that shift cultures, not just minds. We’re growing fast and entering a new era of rhythm, scale,...
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Program Manager
vor 2 Wochen
City of Melbourne, Österreich ROBERT WALTERS AUSTRALIA VollzeitProgram Manager – HR & Payroll Transformation (SAP / Workday / Oracle) About the Role We are seeking an experienced Program Manager to lead a large-scale HR and Payroll Transformation Program, driving end-to-end delivery across technologies such as SAP SuccessFactors, Workday, Oracle HCM, or similar enterprise HRIS platforms. This is a high-visibility role...
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Program Manager
vor 3 Wochen
City of Melbourne, Österreich Uniting AgeWell VollzeitProgram Manager - Bendigo At Uniting AgeWell, our focus is on supporting older people to experience a sense of wellbeing, choice and independence in their lives, to feel valued members of their community and to have easy access to the community or residential services they need to live the life they want. With a range of services in many locations in...
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City Of Mandurah, Österreich House Manager. CYF VollzeitHouse Manager Residential Care Location : Mandurah / Wellard Employment Type : Permanent Full-Time Salary Packaging options Phone & Laptop Provided SCHADs Award rate 4.4 About the Child Youth and Family (CYF) Program Life Without Barriers delivers Out of Home Care services across Australia supporting children and young people who are unable to live safely at...
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Program Manager
vor 3 Wochen
City of Melbourne, Österreich Invetech VollzeitProgram Manager Are you passionate about making a real impact in healthcare? Do you thrive in an environment that values integrity , curiosity and excellence ? If you’re looking for a 12-month opportunity in Melbourne where you can contribute to a dynamic team and continue growing both personally and professionally, we’d love to meet you. About Us At...
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Program Manager
vor 3 Wochen
City of Melbourne, Österreich Education Services Australia Limited VollzeitEducation Services Australia (ESA) is a national not-for-profit company owned by the state, territory and Australian Government education ministers. ESA works collaboratively with education agencies and service providers to provide technology-based services for the Australian education and training sector. National Schools Interoperability Program (NSIP)...
