Intake & Assessment Specialist – Complaints & Resolution

A government agency in Hobart is seeking a full-time Intake and Assessment Officer to receive and resolve complaints while effectively communicating with stakeholders. The ideal candidate should have a law degree or relevant qualification, strong communication and problem-solving skills, and the ability to handle sensitive interactions with the public. This...

A government organization in Brisbane is looking for an Assessment Officer to join its Intake and Assessment team. This role involves analyzing complex complaints regarding suspected corrupt conduct. Candidates should exhibit strong analytical judgment, interpersonal skills, and effective written communication. The position offers various employee benefits,...

A not-for-profit financial organization in Melbourne is looking for a Rules Specialist to manage complaint resolution and engage with stakeholders. The role requires strong analytical, communication, and interpersonal skills along with relevant qualifications. This position promotes a flexible work environment and emphasizes inclusivity and professional...

If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even...

Are you ready to be part of an organisation that values expertise, passion and diversity? At CFS we know that the foundation of our success lies in our exceptional people. We believe in celebrating individuality, have a passion for high performance and creating an environment where you can unleash your full potential. Our people enable us to make a...

Enterprise Security Architect – Financial Services AMP is a 170‑year‑old Australian bank that is reinventing financial services. The Enterprise Security Architect will shape and protect our digital future while building high‑performing security teams. How you’ll make an impact You will lead a team of security professionals, translate complex...

Financial Adviser (IntraFund Advice) - Flexible location AMP is a long‑standing provider of banking, superannuation, retirement and personal finance services. In a rapidly changing environment, we are evolving to become a more agile business with fresh leadership and new ways of working. Our core mission is to help people realise their financial potential...

A leading trading firm in Australia is seeking a Complaint Resolution Analyst to address client complaints effectively. This role focuses on identifying root causes and implementing solutions that enhance the customer experience. Successful candidates will thrive in a client services environment, possessing resilience and attention to detail. The position...

NSC Transactions Manager Join AMP and take part in transforming the future of financial services in Australia. This role enables you to shape how customers and advisers interact with the North platform, driving high‑quality service and compliance across all transactions. How you’ll make an impact As Transactions Manager you will deliver and oversee...

A leading financial institution is looking for a Customer Relations Manager to deliver exceptional resolution experiences. This role involves investigating and resolving complaints while identifying business improvement opportunities. Candidates should demonstrate strong customer focus and communication skills. Flexibility is offered with a hybrid working...