Group Reservations Agent
vor 3 Wochen
Group Reservations Agent – JH Hotels (Darwin CBD) voco Darwin Suites (Pre-opening), H on Mitchell & The Heritage Darwin Full Time | Based in Darwin | Join a Growing Hotel Collective Are you passionate about hospitality and love turning enquiries into memorable stays? JH Hotels is seeking a professional and proactive Group Reservations Agent to join our expanding portfolio — representing three leading Darwin properties: H on Mitchell , The Heritage Darwin , and the upcoming voco Darwin Suites . About the Role As our Group Reservations Agent, you'll be the first point of contact for guests, corporates, and travel partners — managing bookings across our three hotels. Your focus will be on accuracy, service excellence, and maximising occupancy through efficient reservations management and strong relationships with our partners. Key Responsibilities Handle phone, email, and online reservations across multiple properties Manage OTA, GDS, and direct booking channels with precision Liaise with Front Office and Revenue teams to optimise room allocations Process group, corporate, and long‑stay bookings efficiently Maintain accurate guest records and payment details in PMS systems Assist with daily pickup reports and rate loading as required Deliver a professional, guest‑first experience in every interaction What We're Looking For Previous experience in hotel reservations or front office (Opera, RMS, or similar PMS) Strong organisational and communication skills High attention to detail and ability to multitask under pressure A proactive attitude with a passion for guest service Confidence in working with multiple brands and distribution systems Excellent written and verbal English communication skills Australian work rights are required for this position Why Join Us Be part of an evolving multi‑brand hotel group with exciting new openings Competitive remuneration with performance incentives Ongoing professional development within JH Hotels Supportive leadership team that values initiative and growth Darwin CBD location — close to cafes, the Esplanade, and public transport If you're ready to take your hospitality career to the next level, apply today and become part of JH Hotels' journey as we grow into the next exciting chapter with voco Darwin Suites. Be careful - Don't provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr
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Group Reservations Maestro – Multi-Brand Hotels
vor 3 Wochen
Darwin, Österreich H On Mitchell Apartment Hotel VollzeitA dynamic hotel group in Darwin is seeking a Group Reservations Agent to manage bookings across multiple properties. The successful candidate will ensure service excellence, handle reservations, and collaborate with various teams. Ideal for individuals with a passion for hospitality and relevant experience in hotel reservations. Join us in achieving new...
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Guest Experience Agent
vor 1 Woche
Darwin, Österreich Minor Hotels VollzeitA hospitality group in Darwin is seeking a Casual Guest Service Agent who excels in providing superb customer service. You will create a welcoming environment for guests and assist with check-ins, personalized recommendations, and addressing guest needs. Ideal candidates have experience in a hotel or customer service role, outstanding communication skills,...
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Guest Experience Agent
vor 1 Woche
Darwin, Österreich Avani Hotels & Resorts VollzeitA leading hotel group is seeking a Casual Guest Service Agent in Darwin. This role requires a passion for providing outstanding customer service, ensuring a warm reception, and managing guest inquiries efficiently. Key responsibilities include overseeing check-ins, maintaining guest communication, and resolving issues. Candidates should have a background in...
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Assistant Front Office Manager
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Rental Sales Agent
vor 2 Wochen
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Guest Service Agent
vor 1 Woche
Darwin, Österreich Avani Hotels & Resorts VollzeitJob Description Oaks Darwin Elan Hotel are looking for a Casual Guest Service Agent who is passionate about providing excellent customer service to join the team. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins...
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Guest Service Agent
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Guest Service Agent
vor 3 Wochen
Darwin, Österreich Oaks Hotels, Resorts & Suites VollzeitCompany Description Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the...
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Guest Service Agent
vor 3 Wochen
Darwin, Österreich Minor International VollzeitCompany Description Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the...
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Guest Service Agent Front Office
vor 1 Woche
Darwin, Österreich Minor Hotels VollzeitCompany Description Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the...
