Service Manager

Service Manager – Koombahla Position at Uniting Base Pay Range $169,000.00/yr - $169,000.00/yr Located in Elermore Vale Full-Time Position Competitive pay, flexibility & great benefits (such as Salary Packaging) Join Uniting Koombahla as our new Service Manager and lead a dedicated team committed to providing exceptional aged care. This role offers the opportunity to make a meaningful impact every day—supporting residents, empowering staff, and driving service excellence. If you’re a compassionate leader with a passion for quality care, we’d love to hear from you. About Uniting Koombahla Based in the heart of Newcastle's western suburbs, Uniting Koombahla, Elermore Vale is a nurturing and supportive residential aged care home. Four separate households, each supporting between 22 and 32 residents, and a dedicated Uniting Homemaker ensures the community is thriving and doing things that are meaningful and enjoyable. What do we need you to do? Effectively manage client services that uphold each client's unique needs in an environment where care needs can change rapidly. Facilitate your team's development, driving performance improvement to promote the continued viability and growth of the service. Understand changes occurring within the sector and your community, incorporating these into the business plan for your service. Work for the continuous improvement of our service to ensure it’s the best it can be, in line with Aged Care Accreditation Standards. What do we need you to bring? Previous experience in aged or community care; alternatively, extensive experience in Social Services, Management or Human Services in a similar role is also valued. A good networker to develop partnerships with participants external to the organisation. Solid financial management with a track record in delivering operational strategies. Confident in navigating and nurturing teams through ambiguity and change. Great understanding of Work Health and Safety principles and risk management practices. Extensive knowledge of AN‑NACC and a current AHPRA registration. Creating a better future for you Our people are at the heart of everything we do, so we support all Uniting team members in growing and developing to be their best through our strong commitment to learning, flexibility, and great benefits. Together, we can build a better future for the people we serve, for Uniting and you. What We Offer You A rewarding career with a leading human services organisation. Up to $18,550 NFP salary packaging available. Access to our U rewards program with exclusive discounts. Access to Fitness Passport – Live your best life. A supportive, inclusive, and collaborative work environment. A commitment to offer opportunities to grow your career. Purchase of additional leave. Who is Uniting? Uniting NSW.ACT contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice. Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people. Empowered by diversity At Uniting, inclusion isn’t just something we value – it’s how we work. Our culture and practice reflect the vibrant diversity of our colleagues, and the clients and communities we serve. How to apply If this opportunity is of interest we’d love to hear from you. Just click on the ‘Apply’ button in this ad, fill out your details and submit. We encourage applications from people who identify as a part of the Australian Aboriginal and/or Torres Strait Islander Community. What to expect Please know that employment with Uniting will require a National Police Check, Pre-Employment screening and References. Click here to learn more about our great benefits: Benefits of working at Uniting. #J-18808-Ljbffr