Administration Assistant

Join to apply for the Administration Assistant role at Aveo. This is a Full-Time position working Monday – Friday (9:00am – 5:00pm). The Opportunity As a passionate people person, you'll be the "First Point of Contact" for the residents and work closely with residents and various internal and external stakeholders to help ensure the smooth running of the community. You'll provide administrative support and have a customer‑centred approach to your work and ability to connect with the residents. If you are an Administration Assistant that is organised, friendly and able to build relationships well, you'll enjoy this exciting opportunity Located amongst a stunning oasis in St Ives, you will be working in a vibrant and welcoming community at Fernbank Retirement Living. What we offer $31.55p/h + relevant award entitlements including penalty rates, overtime and allowances + superannuation Potential to earn up to 12 weeks Parental Leave Employee Referral Program and Employee Assistance Program Discounts to Health Insurance and Retail & Leisure partner providers Further career opportunities and development (develop into an Assistant Community Manager and more) Be part of an organisation focused on innovation and support Your Impact Provide general administrative support including reception duties, greeting residents & visitors and ensuring common areas are inviting Assisting with the distribution of mail & email correspondence and coordinating events within the community Liaising with internal and external stakeholders such as residents, visitors, community groups, contractors and fellow company colleagues. Provide a caring, safe and inspiring environment that supports our residents in living their lives to the fullest through the latter stage of their ageing journey Complete general ad‑hoc duties delegated to you by the Community Manager and provide vital support to them in their absence Have a passion for building on resident satisfaction and engage with multiple stakeholders at once What you will bring Experience in a customer‑facing Administration or Reception environment (such as Retirement Villages, Tourism, Corporate Offices or Hospitality) Intermediate computer skills and adaptability to learn new software programs (essential) Demonstrated ability to coordinate work and prioritise work to meet deadlines and commitments Current Police Check certificate (required, but we can complete for you) Who we are As a leader in retirement living, with 30 years' experience, Aveo provides the stability and confidence to try new things and keep innovating. Owned by The Living Company, we're on an exciting journey of growth. Our in‑house range of services is holistic, supporting our customers in their independence for as long as possible. This helps us deliver a seamless experience for our 10,000 residents across 60+ diverse communities nationwide. We're a dedicated group of over 1,000 caring, friendly team members; united with our core values; Kindness, Care and Respect. Together we create thriving communities that help retired Australians be their best selves. What's next? Apply now and take the first step in bringing your passion to life We are ready to welcome you. Seniority level Associate Employment type Full‑time Job function Customer Service and Administrative Industries Hospitals and Health Care, Individual and Family Services, and Housing and Community Development #J-18808-Ljbffr