Country Road/Trenery

Overview As an Assistant Concession Manager, you will assist in delivering the concession store's financial targets and KPIs, focusing on creating a warm and genuine customer service experience. This role also involves building a team that is empowered to exceed expectations. Key responsibilities Drive a customer centric culture, creating a warm and meaningful in-store experience Assist in driving sales, profit and productivity by ensuring the achievement of all key performance indicators as set by the business Support the Concession Manager by ensuring the team understands all business objectives, with a clear focus on commercial acumen Inspire and empower your team through collaborative leadership, training and development Embody our key cultural values of: Customer Obsessed, Collaborative, Inspirational, Responsible, Dedicated To Quality Attributes you possess A passion for the retail industry, exceptional service and a strong sense of personal style and presentation Assist with managing budgets, interpreting financial reports and generating efficient rosters Support the Concession Manager in managing the performance, productivity, training and development of the team Operational excellence, experience with stock control and visual merchandising Ability to build strong relationships with stakeholders across the business Great opportunity for a full-time Sales Assistant or Supervisor seeking progression in their retail career Why work for us A competitive remuneration package, including incentives Seasonal product allowances and generous discounts for you and your immediate family on all Country Road, Trenery, Politix, Witchery and Mimco products. Further offers and discounts available at David Jones Excellent career progression involving regular training and on-the-job development A genuine, open and high performing culture Opportunity to become involved in our Corporate Social Responsibility program, by supporting our community partnerships About Country Road Country Road inspires modern Australian living every day. An icon since 1974, the brand is famous for its effortless style and quality designs that are made to last. Recognised as a leading responsible retailer, Country Road is proud to support local partnerships with Australian farmers, manufacturers, and First Nations communities. The brand is renowned for championing industry-leading initiatives and was the first Australian fashion retailer to partner with Oritain to scientifically verify fibre origin, the Green Building Council to target best practice store design and the Good Cashmere Standard by AbTF to support responsible cashmere production. Country Road is committed to embedding sustainability into its business by improving traceability through its supply chain, working with suppliers that uphold high environmental standards and maintaining responsible sourcing strategies for key raw materials. From its products to its partnerships and stores, the brand looks to drive positive change so you can feel proud of every Country Road purchase you take home. About Trenery Trenery is designed for women and men who appreciate the beauty of simple, sophisticated collections that are modern in approach and timeless in style. Designed in Melbourne, Trenery pieces are true staples in any wardrobe—grounded in considered design, traditional craftsmanship, and premium fabrications sourced from around the world. Trenery is part of Country Road Group, a design-led portfolio of premium brands providing everything needed for a modern lifestyle. Seniority level Not Applicable Employment type Full-time Job function Management Industries Retail #J-18808-Ljbffr