Senior CX

Company description Welcome to Team One. Team One is Publicis Groupe's premium brand agency dedicated to helping brands build relationships of worth with a new generation of affluent customers. To understand them more deeply, engage them more meaningfully, target them more precisely, and influence the way they aspire to live. Team One has one office in...

A leading marketing agency in Melbourne is seeking a Senior CX & CRM Strategist for 10 months. This role involves leading initiatives to enhance customer engagement and loyalty through strategic CX and CRM developments. The ideal candidate will have proven experience in mapping customer journeys, turning data into insights, and collaborating with diverse...

Head of Delivery - Credit and Collections Join to apply for the Head of Delivery - Credit and Collections role at Probe CX About the Role Reporting to the Chief Customer Officer, you will set the direction and lead delivery for Probe’s Credit & Collections division, spanning Probe Collections and Probe Field Services. This role goes well beyond traditional...

A leading brand agency in Melbourne is seeking a motivated Senior CX & CRM Strategist for a 10-month parental leave coverage. You'll play a crucial role in enhancing customer experiences and implementing CRM strategies. The position involves leading CX initiatives, mapping customer journeys, and turning data into actionable insights. Ideal candidates will...

A leading insights consultancy is seeking a Senior Account Director for their Sydney/Melbourne office. The role involves leading high-impact strategic CX and VOC programmes while mentoring a talented team. The ideal candidate will have over 8 years of experience in market research, strong data analysis skills, and a passion for building client relationships....

A leading global marketing agency in Melbourne is seeking a motivated Senior CX & CRM Strategist for a 10-month parental leave coverage. In this role, you will develop and implement strategies to enhance customer experience and retention. You will be responsible for leading key initiatives, mapping customer journeys, and collaborating with diverse teams to...

Company description Welcome to Team One. Team One is Publicis Groupe's premium brand agency dedicated to helping brands build relationships of worth with a new generation of affluent customers. To understand them more deeply. Engage them more meaningfully. Target them more precisely. And influence the way they aspire to live. Team One has one office in...

Senior Business Analyst – HCD, CX 6 Months Contract (with a view to extension) with Tier 1 Bank Location – Melbourne (Hybrid – 2 to 3 days in the office) The daily rate being offered is up to $1000, including superannuation. Looking for a Business focused BA with experience in continuous improvement methodologies and be able to identify areas for...

As our CX Delivery Consultant you will play a crucial role in ensuring the successful implementation and delivery of CX and CCaaS (Contact Centre as a Service) solutions. The primary focus is on designing, configuring, and deploying systems and technologies that enhance the overall customer experience. Working as part of the Nexon Customer Experience (CX)...

Join to apply for the CX Operations Manager role at Domain . Real Estate software for Agency clients. Own CX strategy and processes, leadership of local & international team. Hybrid working, sociable team and career development opportunities. About the Role As a CX Operations Manager sitting within an experienced CX operations team, you will own the...