Senior Customer Service Rrepresentative
vor 17 Stunden
Senior Customer Service Representative Full-time | Wingfield SA | 5 days on‑site | Above-average salary | Genuine growth pathway We’re partnering with a well‑established manufacturing and distribution business that is looking for an experienced, confident Senior Customer Service Representative to join their team. This is a hands‑on, highly visible role where you’ll be the go‑to person for escalations, process improvements and customer experience — perfect for someone wanting to step up and grow. You’ll be working on‑site five days a week with a supportive, tight‑knit team and strong leadership. The business is growing, the work is varied, and there’s real opportunity to progress into more senior responsibilities over time. About the Role In this role, you’ll be the key contact for allocated customers, ensuring their orders, enquiries and daily requirements are managed smoothly and professionally. You’ll also act as an escalation point for complex issues, support the Customer Service Manager, and mentor more junior members of the team. This position suits someone who takes pride in accuracy, communication and calm, solution‑focused service — someone who enjoys owning their work and keeping everything running seamlessly. What You’ll Be Doing Manage customer accounts, orders, supply requirements and ongoing communication Handle escalated enquiries, complaints and complex issues across phone and email Mentor and support Customer Service Representatives, providing coaching and guidance Monitor service standards and help refine customer service processes and documentation Work closely with internal teams (warehouse, production, sales, admin) to resolve issues quickly Prepare quotes, process invoices, update CRM and product specifications with high accuracy Coordinate artwork proofs, printing plate details and specification updates where required Oversee dispatch communication, delivery dates and customer stock schedules Maintain strong customer relationships through proactive updates and regular follow‑ups Support the Customer Service Manager with reporting, quality assurance and continuous improvement initiatives Contribute to a clean, professional, and compliant working environment Why You’ll Love This Role Above‑average salary for the right experience - up to 95k + Superannuation Opportunity for growth into more senior responsibilities as the business expands Stability in a long‑standing, respected business Varied work every day — this is more than just a standard customer service role Supportive leadership with a strong focus on development and improvement About You Minimum 7 years’ experience in a customer service role, ideally in a fast‑paced environment Confident handling escalations with professionalism and empathy Strong communicator who builds rapport easily High attention to detail and strong organisational skills Able to mentor others and support team development Proficient with CRM systems and Microsoft Office Thrives in a structured, busy, team‑based environment #J-18808-Ljbffr
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Senior Customer Service Rrepresentative
vor 17 Stunden
Adelaide, Österreich Morgan Consulting VollzeitSenior Customer Service Representative Full-time | Wingfield SA | 5 days on-site | Above-average salary | Genuine growth pathway We’re partnering with a well-established manufacturing and distribution business that is looking for an experienced, confident Senior Customer Service Representative to join their team. This is a hands‑on, highly visible role...
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SAAS Customer Service Pool
vor 16 Stunden
Adelaide, Österreich SA Ambulance Service VollzeitTIRP (Total Indicative Remuneration Package): ASO2 / $66,905.00 - $71,970.00 p.a. Full Time / Term Contracts (Up to 24 Months) 5063 / EASTWOOD About Us SA Ambulance Service (SAAS) is South Australia’s provider of emergency ambulance transport, clinical care, and patient transport services. We are committed to ensuring South Australia has access to the best...
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Senior Customer Service Lead – Growth
vor 17 Stunden
Adelaide, Österreich Morgan Consulting VollzeitA well-established manufacturing and distribution business is seeking a Senior Customer Service Representative to manage customer accounts and handle escalations. This role involves mentoring junior team members and supporting the Customer Service Manager. Ideal candidates will have a minimum of 7 years in customer service, strong communication skills, and a...
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Senior Customer Service Officer
vor 18 Stunden
Adelaide, Österreich Randstad VollzeitSenior Customer Service Officer - Waterworld Aquatic Centre Who we are At the heart of the City of Tea Tree Gully lies Waterworld Aquatic Centre, a premier outdoor destination. We offer three heated pools — a 50m lap pool, a 20m learner pool, and a toddler pool — alongside expansive grassy areas, thrilling water slides, and a vibrant splash park. The...
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Customer Service Manager
vor 19 Stunden
Adelaide, Österreich MCKKRS Pty Ltd. VollzeitJob Type: Permanent position | Full time position Job Description About Us AirVoice Telecom, part of the AirVoice Group, is one of Australia’s leading telecommunications service providers and an exclusive Vodafone mobile dealer. Operating across 40+ retail locations, including 8 Vodafone-branded stores, we are dedicated to connecting communities with...
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Customer Service Manager
Vor 3 Tagen
Adelaide, Österreich Drakes Supermarkets VollzeitJoin to apply for the Customer Service Manager role at Drakes Supermarkets Location: Drakes Mini Grange, Adelaide, South Australia, Australia About the role The successful applicant will be given the opportunity to treat the department as if it were their own business. They will be given the flexibility to tailor the service to meet the specific needs of the...
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Customer Service Assistant Manager
vor 3 Wochen
Adelaide, Österreich Drakes Supermarkets VollzeitCustomer Service Assistant Manager Join us at Drakes Supermarkets as we open a brand‑new store in Lightsview in October. Initially, you will receive comprehensive on‑the‑job training at surrounding Drakes locations before moving to the new store. Benefits Attractive remuneration and 10% company discount Full on‑the‑job training provided Potential...
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Senior Customer Service Lead – Growth
vor 17 Stunden
Adelaide, Österreich at VollzeitA well-established manufacturing and distribution business is searching for a Senior Customer Service Representative in Adelaide. This role offers an above-average salary up to $95k + Superannuation, with responsibilities including managing customer accounts and handling escalations. Ideal candidates will have over 7 years of experience, strong...
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Truck Team Member
Vor 7 Tagen
Adelaide, Österreich Rubbish Boys Disposal Service, Inc. VollzeitA leading junk removal service in Adelaide is seeking Truck Team Members for general labor, customer service, and driving. Candidates must be 21+, possess a valid driver's license, and lift 50lbs. The role involves daily service routes in well-maintained trucks and providing outstanding customer interactions. Flexible job types available including full-time,...
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Customer Service Specialist
vor 2 Wochen
Adelaide, Österreich TSA Group - Australia VollzeitJoin to apply for the Customer Service Specialist role at TSA Group - Australia 2 days ago Be among the first 25 applicants Join to apply for the Customer Service Specialist role at TSA Group - Australia Join the TSA Family and Elevate Your Career with Telstra! Are you ready to be part of a team that has been creating positive and memorable customer...
