Retail Site Manager

About Vinnies At Vinnies, we are what we do. We believe in making a difference. We are one of Queensland’s most-loved charitable organisations and are committed to leading with our values and mission at heart. We work together to build a legacy that we can be proud of, supporting those in need within our communities. Our companions are why our journey started, striving to shape a more just and compassionate society. Our employees, members and volunteers are the reason our journey continues, and why we will succeed. What we can offer you Work with a purpose – not your average organisation and not your average role Competitive hourly rate and excellent employment benefits under our Employee Agreement Salary packaging arrangements – helping you save on tax Access to our Employee Assistance Program – our employees are our most valuable asset A welcoming and inclusive environment where you’ll always feel part of a team The Role We are looking for a new team member to manage our much-loved store in Toowoomba. As a Retail Site Manager , you will oversee the largest retail store in the Toowoomba regional Vinnies group, focusing on operational excellence and fostering an inspiring team culture. You will be responsible for the overall performance of the store, which includes budgeting, staff leadership, stock management, buying, and ordering. Your goal is to ensure that the location thrives. This is a dynamic, hands‑on position where no two days look the same. This fast‑paced role suits someone passionate about sustainable fashion, commercial growth, and delivering standout customer experiences. You will bring strong people skills, operational know‑how, and a commitment to best practice, ensuring the store thrives and remains a valued part of its local community. If you are a seasoned Manager with experience in a fast‑paced, large‑scale retail environment and looking for your next opportunity, we’d love to hear from you. This is a Permanent, Full-time position (38 hours per week) role based in Toowoomba . This position will require some rostered weekend work. What you’ll bring Your experience – previous experience in retail, including merchandising, cash handling, workplace health and safety and effective communication skills. Relevant tertiary or TAFE qualification in Retail Operations or Business Management or equivalent industry experience Create business strategies to attract new customers, expand store traffic, and enhance profitability. An eye for sustainable fashion and repurposing with purpose – ensuring our customers find their next hidden treasure A passion for making a difference and supporting our companions to shop in a welcoming environment An appreciation for our volunteers and the role they play in supporting our retail operations A collaborative leadership style and an understanding that our people are our greatest asset A promise to live by our values and lead with our mission at heart Ready to apply? We can’t wait to hear from you. You can submit your application via SEEK or directly on our careers page Please note that we will be reviewing applications as they are received. However, due to the holiday period, the recruitment process may extend into the new year. Having the right people in our team is important to us. Before joining our team, we’ll undertake pre‑employment checks including references, a police check and proof of qualifications/licences. We are committed to meaningful equity and diversity in our workforce. Applications from Aboriginal and Torres Strait Islander peoples are strongly encouraged. To be eligible for this position you must have an appropriate visa to work in Australia/New Zealand. #J-18808-Ljbffr