Customer Support
Vor 4 Tagen
Customer Support & Fleet Services Coordinator This role is responsible for managing customer support operations, ensuring timely and effective resolution of service requests, and providing proactive fleet management assistance. The position acts as the first point of contact for customers, delivering Tier One technical support and coordinating maintenance and repair services. Key responsibilities Oversee incoming customer inquiries and support tickets. Ensure timely resolution and escalation where necessary. Provide Tier One Support for In Vehicle Technology Products Respond to basic technical queries and troubleshoot common issues. Escalate complex cases to Tier Two or technical teams. Maintain Customer Databases Tasks related to maintaining and updating customer data. Customer Service Requests for Customer Vehicle Maintenance Log and track maintenance requests in the system. Coordinate with internal teams and service providers. Prepare and provide Quotes Generate accurate repair quotations based on customer requirements. Communicate pricing and timelines clearly to customers. Generate new revenue for existing business Responsibilities related to upselling and expanding existing client accounts. Conduct Customer Meetings to Review Fleet Performance Schedule and lead regular review meetings with customers. Present fleet health reports and recommend improvements. Manage the RMA (Return Merchandise Authorization) Process with Suppliers Initiate and track RMA cases for defective products. Liaise with suppliers to ensure timely resolution and replacement. What's on offer Salary packaging options for an electric vehicle Company uniforms Regular staff BBQs and social events Employee Assistance Program Employee Referral Bonus This role is available for an immediate start. If you believe you are suitably qualified and experienced, please submit your application via the apply button. For any queries, please email **********@connectsource.com.au Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr
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Physiotherapy, Occupational Therapy
vor 2 Wochen
Stirling, Österreich HealthcareLink Support VollzeitAbout the Client They are looking to fill a position for a diverse role comprising OT-specific assessments, interventions and planning predominantly in the NDIS framework to increase people’s function and independence in all aspects of their lives. The position of an Occupational Therapist is to provide high quality, effective and efficient service to...
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Customer Support Officer
vor 2 Wochen
City Of Stirling, Österreich Juniper VollzeitAbout Juniper At Juniper we are proud to be one of Western Australia's biggest local aged care providers, championing individualised care that keeps our customers connected to the people, passions and places they have always loved. Right across the state, we are committed to exceptional care, accommodation, and support services for older Western Australians....
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Dementia Support Coach
Vor 4 Tagen
City Of Stirling, Österreich Dementia Support Australia VollzeitA rewarding opportunity A rewarding opportunity to be involved in a Dementia Centre (DC) initiative to support people living with dementia who are transitioning from hospital settings back to their homes or into residential care. The role This role is offered as a Fixed Term Contract until July 2028. This role is based out of our OsbornePark office, based in...
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Customer Support Consultant
vor 3 Wochen
City of Parramatta Council, Österreich Forward Ability Support VollzeitJoin a Not for Profit who will provide you full training to be successful in your role Full Time - 4 day work week with Hybrid work (2 days WFH) Access to salary packaging benefits - increase your take home pay About Us Forward Ability Support is a not-for-profit organisation with 60 years history of providing key services to people with spinal cord injuries...
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Customer Support Team Leader
vor 3 Wochen
Council of the City of Sydney, Österreich Forward Ability Support VollzeitForward Ability Support provided pay range This range is provided by Forward Ability Support. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$75,000.00/yr - A$80,000.00/yr About Us Forward Ability Support is a not-for-profit organisation with 60 years history of providing key services...
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City Of Stirling, Österreich Dementia Support Australia VollzeitA community health organization is seeking a dedicated Dementia Support Coach to assist individuals transitioning from hospital back to home or residential care. This role emphasizes strong organizational skills and commitment to excellent customer service. Applicants should have a relevant qualification in health fields and be able to work collaboratively...
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ICT Customer Support Officer
vor 12 Stunden
City Of Stirling, Österreich Alexander Drive Dental Clinic VollzeitOverview We are seeking a highly skilled and motivated ICT Customer Support Officer to join our innovative team. This role will include both hardware and software support and is critical in maintaining and enhancing our technological infrastructure, ensuring seamless operations, and supporting our commitment to excellence in patient care. Benefits...
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Customer Support Officer
vor 14 Stunden
City of Brisbane, Österreich Department of Customer Services, Open Data and Small and Family Business VollzeitOverview Join to apply for the Customer Support Officer role at Department of Customer Services, Open Data and Small and Family Business . At the Department of Customer Services, Open Data and Small and Family Business (CDSB), we are dedicated to enhancing customer services for Queenslanders, empowering small and family business owners, and delivering...
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Medical Administration and Customer Support
Vor 4 Tagen
City Of Stirling, Österreich Starship Health (Holdings) Pty Ltd VollzeitMedical Administration and Customer Support Starship Health (Holdings) Pty Ltd – Innaloo WA KINKAYA Urgent Care and General Practice Kinkaya Urgent Care and General Practice is a purpose built, family centred clinic providing exceptional paediatric and general medical services in a welcoming, community-focused setting. We deliver responsive, compassionate...
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Customer Success
Vor 2 Tagen
City Of Stirling, Österreich InfraBuild VollzeitA leading steel supplier is seeking a Customer Service role in City Of Stirling. You will process quotes, provide sales support, and maintain reports while ensuring exceptional customer experiences. The ideal candidate has experience in customer service or sales administration, excellent interpersonal skills, and proficiency in Microsoft Office and SAP. This...
