Data Center Area Manager, DCEO

Job ID: | Amazon Corporate Services Pty Ltd AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of hardware, network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards of safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The position is a Data Center Area Manager who serves as a technical resource and leader within Amazon data centers. The role ensures overall availability and reliability to meet or exceed defined service levels of data center operations. The Area Manager is responsible for the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data centers. The goal is to maintain high reliability and performance while keeping operating costs at a minimum, supporting mission‑critical servers with uptime better than 99.99%. Key Job Responsibilities Oversee all aspects of the data center's critical physical infrastructure. Ensure that all work performed within the space is done to high quality and without impact to internal/external customers Manage teams of 24x7 engineering technicians in all facets of their career Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion Coordinate daily with third party vendors ensuring adherence to contracted SLAs Effectively and efficiently manage the operations budget and expenditures Operate as the after hours on‑call Data Center Facility Manager for the data centers in the region. Respond to any issues within the data centers and managing the investigation, mitigation, and recovery of the issue(s) About the Team Diverse Experiences. AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work / Life Balance. We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture. AWS values curiosity and connection. Our employee‑led and company‑sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship and other career‑advancing resources here to help you develop into a better‑rounded professional. Basic Qualifications 2+ years of people management and team development experience 5+ years of engineering work managing large‑scale services experience Experience maintaining SLAs through the implementation of proactive issue detection and reporting Experience operating a mission‑critical team or product High school or equivalent Preferred Qualifications 3+ years of work in a management position with 5 or more direct reports experience 5+ years of work in data centers with an emphasis on building and equipment operation experience Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units Experience in a management position with 5 or more direct reports Experience working in data centers with an emphasis on building and equipment operation Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement:Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status. #J-18808-Ljbffr