Field Service Engineer

vor 3 Wochen

Council of the City of Sydney, Österreich Tresp and Associates Vollzeit

Field Service Engineer (Medical Devices) A global leader in medical devices is seeking experienced Field Service Engineers to join its Sydney based technical services team in 2026. This is an excellent opportunity for engineers with strong troubleshooting skills who thrive in hospital environments and enjoy delivering high‑quality technical support that directly impacts patient care. Key Responsibilities: Provide field service engineering support for medical devices across an assigned territory Install, commission, service, maintain, and repair medical equipment Deliver on‑site and remote technical support to hospitals and clinical customers Perform preventative maintenance, fault diagnosis, and corrective actions Respond to emergency service calls and manage service priorities effectively Maintain accurate service documentation, work orders, and reports in a Service Management System Build trusted relationships with clinicians, nurses, biomedical engineers, and hospital stakeholders Manage customer expectations and drive high levels of customer satisfaction Manage allocated tools, spare parts, and inventory, including audits Participate in incident investigations, clinical trials support, evaluations, and regulatory testing Complete required product, safety, and compliance training Ensure compliance with health, safety, environmental, and regulatory standards Communicate service issues, trends, and improvement opportunities to management Skills & Experience Bachelor’s Degree or Diploma in Engineering, Biomedical Engineering, Electronics, Mechatronics, or a related field 2+ years experience in a Field Service Engineer, Service Engineer, or Technical Support Engineer role within the medical device or healthcare technology industry Strong troubleshooting, fault‑finding, and root‑cause analysis skills Experience working in hospital and clinical environments Excellent communication and stakeholder management abilities Ability to manage a service territory independently and prioritise competing service demands Customer‑focused mindset with a strong commitment to service excellence Willingness to travel, including short‑notice travel What’s On Offer Competitive remuneration package Comprehensive onboarding and manufacturer‑led technical training Ongoing career development and progression opportunities Supportive, patient‑focused culture with strong mentorship Opportunity to work with industry‑leading medical technologies Apply now or contact Kelly at *****@tresp.com.au or + *** for a confidential discussion. Please note: Our offices will be closed from 22 December to 5 January for the Christmas break. Applications will be reviewed upon our return – thank you for your patience. We wish you a Merry Christmas and a Happy New Year, and look forward to connecting with you in 2026 #J-18808-Ljbffr

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