Casual Retail Consultant
Vor 2 Tagen
Company Overview Early Settler is about stylish modern living—furniture and homewares that are affordable and designed to create a home you truly love. No matter your style, we have something to make yours more comfy and beautiful. Why Join Us We love providing exceptional customer experience and support each other to hit our goals. Amazing team member discounts on our fabulous products Holistic Wellbeing programs to support you to be your best self Career Development Opportunities Fun, Supportive and collaborative team environment Role Overview We are looking for a Retail Consultant to join our store team. This role ensures high levels of customer service by offering a personalised experience, recommending items that match customer needs, and achieving sales targets and Store KPIs (conversion, customer service score, average transaction value, etc.). Key Responsibilities Ascertain customer's needs and recommend items that match. Keep up to date with product knowledge to accurately describe features and benefits. Upsell and cross‑sell when appropriate, informing customers about sales and promotions. Consistently provide exceptional customer service. Demonstrate our values during every customer interaction. Ensure store presentation aligns with Visual Merchandising (VM) guidelines. Assist, resolve, or elevate all customer concerns in a timely manner. Requirements You are someone who loves retail and the customer journey, can make the magic happen, is a team player, and enjoys hitting sales targets. An \"I've got this\" attitude and appreciation for #KeepingItReal are essential. At least 2 years retail experience in home/lifestyle products preferred. The ability to engage with customers to bring their vision for their home to life. Exceptional communication skills and computer literacy. The capacity to balance customer care and administrative duties. A genuine interest in home‑styling, furniture or creating welcoming living spaces is a plus. Commitment to our values: #WeAddValue, #WeAreDistinctive, #WeMakeItPersonal, #WeAreExperts, #WeKeepItReal. Ability to perform regular manual handling of products (lifting, carrying, moving varying sizes); physically capable and safe. Applicants must be an Australian citizen, resident, or have the right to work in Australia and hold a valid visa. Benefits Team member discounts on products. Wellbeing programs. Career development opportunities. Fun, supportive, and collaborative environment. Referrals increase your chances of interviewing at Early Settler by 2x. Due to the volume of applications we receive, only successful applicants will be contacted for an interview. Seniority Level: Entry level Employment Type: Full-time Job Function: Sales and Business Development Industry: Furniture and Home Furnishings Manufacturing #J-18808-Ljbffr
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