Credit Collection Specialist
Vor 2 Tagen
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact on this role? We are seeking two enthusiastic and vibrant individuals to join our Consumer & SmallBusiness Credit team as a Credit Collection Specialist. If you are a self‑motivated & positive individual, we would love to hear from you. As part of the team, you’ll be responsible for managing and servicing with excellenceour Consumer & Small Business segment for Australia & New Zealand. You’ll besharing our commitment to the service intent and our passion for customer service.This position is responsible for delivering extraordinary customer service whilstensuring we adhere to our credit policies and minimise losses. We will provide you with a structured training program when you begin, and ongoing guidance to support you. Responsibilities Providing excellent customer service by addressing inquiries and concerns related to their accounts. Assessing and understanding customers' financial situations to offer appropriate hardship solutions. Monitoring and managing assigned accounts to ensure accurate records and timely follow‑ups. Ensuring all collection activities are documented accurately and thoroughly in the company's systems. Participating in team meetings and training sessions to stay informed about company policies, procedures, and best practices. Skills you'll need to be successful: Strong communication and negotiation skills. Empathetic and patient approach when dealing with customers in financial distress. Ability to handle difficult conversations and remain calm under pressure. Ability to work both independently and as part of a team. Ability to quickly learn and adapt to new software and systems. We back you with benefits that support your holistic well‑being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial‑well‑being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on‑site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. #J-18808-Ljbffr
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Credit Collections Specialist
vor 10 Stunden
Council of the City of Sydney, Österreich American Express VollzeitA global financial services company is looking for a Credit Collection Specialist to join their Consumer & Small Business Credit team. The ideal candidate will provide exceptional customer service, assess financial situations, and adhere to credit policies. Responsibilities include managing customer accounts, documenting collection activities, and...
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Credit Collection Specialist
vor 10 Stunden
Council of the City of Sydney, Österreich American Express VollzeitGet AI-powered advice on this job and more exclusive features. At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your...
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Credit Collection Specialist — Hybrid, Customer-Focused
vor 10 Stunden
Council of the City of Sydney, Österreich American Express VollzeitA leading financial services company is looking for enthusiastic individuals to join as Credit Collection Specialists. This entry-level position involves providing excellent customer service, assessing the financial situations of clients, and managing assigned accounts. Successful candidates will receive training and support while emphasizing a commitment to...
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Council of the City of Sydney, Österreich DLA Piper VollzeitA global law firm is seeking a Credit Specialist for their Sydney office on a 12-month fixed-term contract. The ideal candidate will have a minimum of 3 years of experience in a similar role within professional services, excelling in communication and negotiation skills. This role ensures the firm meets cash inflow targets, manages client communications, and...
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Council of the City of Sydney, Österreich GFG Alliance VollzeitA leading steel manufacturing company is seeking a Credit/Collections Officer to manage customer accounts, ensure accurate collections, and build relationships with stakeholders. The ideal candidate has over 5 years of experience in a credit role, preferably within the construction industry. Strong attention to detail and communication skills are essential....
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Credit & Collections Specialist — Hybrid
vor 10 Stunden
Council of the City of Sydney, Österreich APRA AMCOS VollzeitA member-owned music rights management organisation located in Sydney is seeking a Credit Officer to manage internal debt processes for client accounts. Key responsibilities include debt collection via phone and email, managing client communications, and providing operational support. Ideal candidates should have experience with debtor skills, stakeholder...
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Collection Specialist
vor 3 Wochen
Council of the City of Sydney, Österreich Align Technology Vollzeit2 days ago – Be among the first 25 applicants Join a team that is changing millions of lives. Transforming smiles. Transforming lives. Transforming an industry. Department: FinanceLocation: APAC-Australia About This Opportunity To support our growth and expansion plans in APAC, we are looking for a Collection Specialist to join the fast‑paced, dynamic...
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Credit & Collections Specialist
vor 10 Stunden
City of Brisbane, Österreich Stramit VollzeitA leading steel manufacturer in Queensland is seeking a dynamic Credit Officer to join their Finance Team. This full-time role involves managing collections and account reconciliations to support the business. Ideal candidates will have strong experience in credit management, excellent organizational skills, and the ability to work well in a busy...
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Head of Growth
Vor 4 Tagen
Council of the City of Sydney, Österreich Credit Corp Vollzeit1 day ago Be among the first 25 applicants Credit Corp is Australia's largest provider of sustainable financial services to the credit‑impaired consumer segment. We are listed on the ASX with over 2400 staff in multiple locations in Australia, USA, New Zealand, and the Philippines. We work closely with regulators to provide sustainable financial...
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Head of Growth
vor 3 Wochen
Council of the City of Sydney, Österreich Credit Corp VollzeitAbout Us Credit Corp is Australia's largest provider of sustainable financial services to the credit‑impaired consumer segment. We are listed on the ASX with over 2,400 staff in multiple locations in Australia, USA, New Zealand, and the Philippines. We work closely with regulators to provide sustainable financial solutions with the objective of improving...
