Aktuelle Jobs im Zusammenhang mit Retail Concierge - Bundaberg - RACQ

About The Role RACQ Bundaberg is looking for a motivated, reliable and positive customer service professional to join our member and Community Retail Store. As the first point of contact for our members, you’ll play a key role in delivering outstanding service experiences. Your friendly approach and commitment to excellence will help us support our members and the wider community with care and professionalism. Rate of pay at commencement: $31.65 + Super Part‑time permanent, 25 hrs per week, 9:00 am – 2:00 pm, Monday to Friday You will play an integral role in deepening RACQ’s relationship with members by: Engaging members in conversation to build rapport Actively listening to members, seeking to understand the reason for their visit Matching and directing members with an appropriate consultant, whilst settling expectations Creating memorable experiences for members by showing empathy and supporting them in important life moments We provide training with ongoing support to set you up for success About You An engaging communication style with active listening and proven ability to engage our members Customer Service experience in a retail or similar customer‑focused environment A resilient team player who is committed, reliable and has a positive attitude Attention to detail, with basic computer literacy and accurate data‑entry skills Adaptability in a fast‑paced, structured environment Why Join RACQ? It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development. By joining RACQ, you’ll be part of new sustainability initiatives, including a commitment to being a carbon‑neutral organisation by 2030, and support for green products such as home solar, batteries, Green Home and Car Loans. What We Offer You Financial benefits and discounts on a range of banking, assistance and insurance products Paid volunteer leave, payroll giving and volunteering for community events such as MotorFest Flexible working and leave options, including parental leave of 13 weeks, primary carer leave, purchased leave up to 4 weeks per year, cultural observance leave, substitution of public holidays for cultural/religious reasons, personal leave for wellbeing, and gender affirmation leave Wellbeing initiatives such as discounts on health programmes, annual flu vaccinations, corporate health insurance, and a confidential Employee Assistance Programme (EAP) Development programmes and extensive digital learning platform Check all employee benefits at Ready to Apply? Please note that RACQ may require psychometric assessments and background checks as part of the application process. If you have questions or require adjustments, contact or visit . Work Location Bundaberg #J-18808-Ljbffr