Assistant Front Office Manager
Vor 3 Tagen
Job Overview Job Type: Permanent | Full time position Job Description On behalf of our client, Karratha International Hotel, we are advertising Assistant Front Office Manager to join their team on a full-time basis in Karratha WA. The Assistant Front Office Manager is responsible for the daily operational efficiency of the hotel ensuring optimum guest and associate satisfaction. Anticipate and resolve problems which impact guest service. Oversee the safety and security of all guests, associates and assets. Facilitate and monitor the implementation of the Occupational Safety and Health (OSH) system and associated policies, procedures, guidelines and programs. Lead, manage and monitor Front Office operations to ensure achievement of business objectives and delivery of quality service standards. Tasks & Duties Ensure knowledge of Front Office and Hotel policies and procedures and maintain working knowledge of front office computer system. Oversee operations and maintain a highly visible presence in the front office and guest contact. Ensure all organisational policies, procedures and guidelines are adhered to. Create a positive hotel image. Ensure general grooming and hotel presentation standards are impeccable and in accordance with organisational policy and guidelines. Manage Guest service requirements and planning in relation to guest arrivals, departures and requirements during their stay to ensure exceptional guest service. Review all arrivals and departures on a daily basis. Manage and coordinate repeat guest program and guest history information to maximise guest experience and increase customer loyalty. Meet and greet VIP guests and attend to special requests. Escort guests to rooms as directed. Maintain complete knowledge of all room types, hotel matrix and facilities. Address and resolve major complaints. Communicate to management and advise steps taken to resolve. Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests. Keep up to date current on guest, restaurant and functions activities. Contribute positively to revenue generation by ensuring enquiries and bookings are handled in a courteous, timely and professional manner. Skills & Experience Required Cert IV in a relevant qualification. 3 years of relevant experience. Strong organising skills with the ability to work under pressure. Computer literate (Microsoft Office suite). Salary between $76,515 to $85,000 per annum + superannuation. Only those considered for an interview will be contacted directly. #J-18808-Ljbffr
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City Of Karratha, Österreich Perdaman Global Services VollzeitA hospitality establishment in Karratha, WA, is seeking an Assistant Front Office Manager for a full-time, permanent position. The role involves managing daily operations, ensuring guest satisfaction, and leading the Front Office team. Candidates should have a relevant Cert IV and at least 3 years’ experience in a similar role. The salary ranges from...
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Assistant Manager
Vor 7 Tagen
Council of the City of Sydney, Österreich Novotel VollzeitCompany Description Conveniently located amongst Sydney’s CBD, Darling Harbour, Darling Square and ICC precincts at NovotelSydney Darling Square we are looking for an Assistant Manager to join our Front Office team. Accoris the world’s largest and fastest-growing hotel group with a network of more than 5,000 properties in over 90 countries. We are far...
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Front Office Assistant Manager
vor 3 Wochen
Council of the City of Sydney, Österreich Oscars Group VollzeitAbout the Venue: The Brighton Hotel – MGallery Collection is Sydney’s newest reimagined luxury destination, offering elevated coastal elegance just moments from the CBD. With premium guest rooms, refined dining spaces, and an unwavering commitment to personalised service, The Brighton sets a new benchmark for modern boutique hospitality. About the Role:...
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Assistant Front Office Manager
vor 2 Wochen
City of Melbourne, Österreich Novotel Hotels VollzeitJoin to apply for the Assistant Front Office Manager role at Novotel Hotels We are seeking an experienced and inspiring Assistant Front Office Manager to join our dynamic team and play a key role in leading our Front Office team at Novotel Melbourne Preston. As an integral member of the leadership team, you will help develop, empower, and motivate our team...
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Front Office assistant manager
vor 3 Wochen
Gold Coast City, Österreich Hi Ho Beach Apartments VollzeitHi Ho Beach Apartments is seeking a Front Office Assistant Manager to support our weekend operations. This is a hands‑on casual role , ideal for someone with strong front office experience and the ability to work independently. Role Weekend shifts: Friday, Saturday & Sunday Casual hourly rate Check‑ins, check‑outs & guest enquiries Managing...
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Assistant Front Office Manager
vor 2 Wochen
City of Melbourne, Österreich 21c Museum Hotels VollzeitCompany Description We are seeking an experienced and inspiring Assistant Front Office Manager to join our dynamic team and play a key role in leading our Front Office team at Novotel Melbourne Preston. As an integral member of the leadership team, you will help develop, empower, and motivate our team while ensuring exceptional guest service at every...
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Assistant Front Office Manager
vor 1 Tag
Council of the City of Sydney, Österreich Hyatt Hotels Corporation VollzeitClose Inclusive Collection Job Postings Notification "Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally." About Park Hyatt Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the...
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Assistant Front Office Manager
vor 1 Tag
Council of the City of Sydney, Österreich Hyatt Group VollzeitWhen you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian...
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Overnight Front Office Lead
vor 2 Wochen
City of Melbourne, Österreich Holiday Inn VollzeitA leading hotel chain in Melbourne seeks an Assistant Night Manager responsible for leading the Front Office team during overnight hours. This role requires strong leadership, effective guest issue resolution skills, and the ability to manage emergency situations. Candidates should have at least 1 year of Front Office experience and hold relevant...
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Assistant Front Office Manager
Vor 7 Tagen
City of Devonport, Österreich Novotel Hotels VollzeitA leading hotel chain in Tasmania is looking for an Assistant Manager - Front Office to oversee guest services and manage the Front Office team. With a minimum of 2 years' experience in the hotel industry and strong leadership abilities, you will ensure exceptional guest experiences and seamless operations. The ideal candidate has excellent communication...
