Global Program Manager: Cards and Transactions

Vor 6 Tagen

Haymarket, Österreich OFX Vollzeit
Hi.

We’re OFX, a global provider of online, international payment services. We solve the complexity of moving money and enable better decisions. Headquartered in Sydney with offices worldwide, we’re a customer-focused business that is all about inspiring customer confidence.

At OFX, you’ll have the opportunity to reach beyond your role and function across disciplines. Make use of your diverse skill set at a business that values your expertise and turn your potential into reality.

Job Description

The Global Program Manager: Cards and Transactions will be responsible for the strategic design, management, and oversight of the company's card processes as both a merchant and issuer. This senior role will ensure the efficient and secure operation of card issuing and transactions, foster relationships with key stakeholders such as card scheme providers and vendors, and drive the scaling of card processes globally.

What you do

Develop and refine the strategic vision for card issuing processes, systems and operating model, aligning them with the company's objectives and values.

Oversee the design, development, and continuous improvement of card issuing and transaction processes to enhance efficiency, security, and user experience.

Establish and maintain strong relationships with card schemes, system vendors, and other key partners to ensure seamless and cost-effective services.

Formulate and support the implementation of robust client protection strategies, including Anti-Money Laundering (AML) and fraud monitoring processes, to safeguard client interests and maintain the company's integrity.

Ensure all card issuing and transaction processes comply with relevant regulations, industry standards, and best practices.

Collaborate closely with regional operations teams to implement standardised practices and drive consistent card operations across all regions. This includes establishing and monitoring key performance indicators (KPIs) to measure the effectiveness and efficiency of card operations globally.

Conduct regular assessments and reviews to identify areas for improvement and optimise operational processes to enhance the overall client experience.

Stay abreast of the latest advancements and industry trends in card issuing to drive innovation and improve card service offerings.

Serve as the business owner of critical technology platforms supporting service delivery, overseeing their functionality, optimisation, and utilisation to enhance card issuing processes and collaborate with the technology team to prioritise improvement initiatives.

Work collaboratively with cross-functional teams, including product, compliance, technology, and customer support, to integrate strategies and deliver holistic client-focused solutions.

Operate as a key member of the Global Operation’s Leadership Team as well as OFX’s Senior Leadership Team (SLT).

Qualifications

10+ years of experience in management and executive roles, preferably in the financial services industry or a related field. Bachelor's degree in business, finance, or a related field.

Proven track record in designing and implementing and scaling card issuing and payment processes, preferably in a fintech environment.

Strong understanding of card schemes, payment networks and regulatory compliance requirements.

Exceptional leadership skills with the ability to motivate, mentor, and lead a diverse team across multiple regions.

Excellent communication, stakeholder management, and problem-solving abilities.

Strategic thinker with a results-oriented approach and a commitment to driving continuous improvement.

Proficiency in project management and process improvement methodologies.

In-depth knowledge of the latest trends and technologies in the card payment industry.

Additional Information

What it's like working at OFX

We’re OFXers because we want to make a difference. We see challenges as opportunities and we’re not afraid to roll up our sleeves to get stuff done. We’re committed to making things easier for our clients, pushing boundaries and continuing to move with the times so that we can continue to inspire confidence every day and through every transaction.

We operate as one team, cross-functionally and globally, to drive outcomes that deliver excellence for our customers. We're curious self-starters who love learning and sharing our knowledge with others. We embrace change and use our initiative and resilience to overcome challenges.

Always keep learning.

We offer a wide range of learning and career development opportunities to help every OFXer build their capacity and career, with leadership training, secondments, internal mobility and access to a large library of online learning.

Make a difference.

Through our Make a Difference program, we encourage OFXers to give back to causes and communities that are important to them. We celebrate this with an annual volunteer day, which OFXers can use together or individually, as well as matched giving and the opportunity to nominate charity of choice every quarter.

Reward and recognition.

We recognise a job well done. OFXers are encouraged to celebrate their peers’ effort, technical expertise or support through a range of global and regional channels and awards, including quarterly and annual awards, milestones and shout outs.

Showing our social side.

Our Good Vibes employee-led committees around the globe organize events to help keep our employees engaged inside and outside the office. Whether it’s a wellbeing activity, end of year celebration, or a monthly team get-together, our team wants you to feel welcome

Benefits that mean something.

We offer a range of fantastic benefits, including primary and secondary gender neutral carer parental leave (16 weeks) or birthday leave, you'll feel well-supported at OFX.

A great work environment.

Enjoy work-life balance and flexibility with our hybrid work model, in an inclusive, diverse and non-hierarchal culture.

At OFX, we are committed to fostering a diverse, inclusive and accessible workplace where we value, respect, and encourage our people to be their authentic selves. With an employee base as diverse as the clients we serve, we know that fostering an inclusive workplace is fundamental to our continued success. If you require accommodation for any portion of the recruitment and hiring process, please email us at

We encourage you to apply if this role aligns with your career aspirations.

Not what you are looking for? Try these related job searchesProgram Manager Cards Transactions jobs in SydneyOFX careers in SydneyProduct Owner jobs in SydneyFintech jobs in Sydney

#J-18808-Ljbffr

  • Senior Manager, Transaction Advisory Group

    vor 1 Woche

    Haymarket, Österreich Alvarez & Marsal Deutschland GmbH Vollzeit

    DescriptionOverview:Alvarez & Marsal (“A&M”) is a leading independent global professional services firm, specializing in providing turnaround management, performance improvement and corporate advisory services. With more than 7,000 professionals based in locations across North America, Europe, Asia and Latin America, our firm excels in problem solving...

  • Gift Card Systems

    Vor 7 Tagen

    Haymarket, Österreich SCENTRE GROUP LIMITED Vollzeit

    Apply nowJob no:497798Work type:Permanent Full TimeLocation:SydneyCategories:Customer Service, StrategyOur StoryScentre Group is the owner and operator of 42 Westfield living centres in Australia and New Zealand; partnering with the world’s leading retail and luxury brands to create a unique shopping and leisure experience for our customers. A career with...

  • Senior Product Manager, Customer Programs

    vor 1 Monat

    Haymarket, Österreich Amazon Vollzeit

    Senior Product Manager, Customer ProgramsJob ID: 2656885 | Amazon Commercial Services Pty LtdAre you an owner and a builder looking to help grow the Australian Amazon business from an early stage? Are you passionate about working with business and technology teams to enhance the customer experience?Amazon Australia is currently looking for a data-driven...

  • Senior Product Manager, Customer Programs

    vor 3 Wochen

    Haymarket, Österreich Amazon Vollzeit

    Senior Product Manager, Customer ProgramsJob ID: 2656885 | Amazon Commercial Services Pty LtdAre you an owner and a builder looking to help grow the Australian Amazon business from an early stage? Are you passionate about working with business and technology teams to enhance the customer experience?Amazon Australia is currently looking for a data-driven...

  • Senior Product Manager, Customer Programs

    Vor 7 Tagen

    Haymarket, Österreich Amazon Vollzeit

    Senior Product Manager, Customer ProgramsJob ID: 2656885 | Amazon Commercial Services Pty LtdAre you an owner and a builder looking to help grow the Australian Amazon business from an early stage? Are you passionate about working with business and technology teams to enhance the customer experience?Amazon Australia is currently looking for a data-driven...

  • Senior Manager

    Vor 6 Tagen

    Haymarket, Österreich Compass Group Pty Limited Vollzeit

    Senior Manager – Strategy , M&A and Contract ImprovementToday and tomorrow at Compass Group, we serve a better future by enriching people, communities and our planet. We do this because we believe that everyone should be seen and nourished as a whole person. We focus on the individual, their needs and more broadly on positive impacts in the community.Join...

  • Deputy Defence Program Director

    Vor 7 Tagen

    Haymarket, Österreich The App Group Vollzeit

    Deputy Defence Program Director - Design and DeliveryDeputy Defence Program Director - Design and DeliveryAdd expected salary to your profile for insightsAbout Us:The APP Group is proud to take responsibility for creating a better future. Our integrated service offering spans the full asset capital investment lifecycle in the sectors of Transport, Property,...

  • Senior Procurement Programs Manager

    Vor 7 Tagen

    Haymarket, Österreich Woolworths Limited Vollzeit

    Requisition ID977528- Posted -Finance & Property-NSW-Fixed-term Full-time-Professional ServicesPermanent opportunity to work on C Suite sponsored programsLocation agnostic with flexible working arrangementsLead the development and delivery of Group Procurement Transformation Programs leveraging Agile program delivery methodologiesWe are Woolworths GroupWe...

  • Compliance Senior Manager

    Vor 7 Tagen

    Haymarket, Österreich JS Careers Vollzeit

    Compliance Senior Manager - Global FinTechCompliance & Risk (Banking & Financial Services)Full timeAdd expected salary to your profile for insightsJS Careers has been mandated to source an experienced compliance professional for a leading global technology led financial services firm. This organisation is looking for an ambitious and highly motivated...

  • Senior Change Manager | Commodities and Global Markets

    Vor 7 Tagen

    Haymarket, Österreich Macquarie Bank Limited Vollzeit

    Senior Change Manager | Commodities and Global MarketsJoin our high performing Strategic Initiatives team within the Commodities and Global Markets division, supporting the delivery of our process improvement and transformation initiatives. We value you, your development, and the ideas that you contribute to our dynamic organisation.At Macquarie, our...

  • Account Manager

    vor 1 Monat

    Haymarket, Österreich ACY Securities Vollzeit

    Currently ACY Securities is seeking a Malaysian/ Mandarin speaking Junior Account Manager as well as an English Speaking Account Manager (bilingual desired but not essential)Here at ACY Securities we are rapidly expanding our Global Team therefore we are wanting to take on board a Junior Account Manager who has a passion for Sales.At ACY Securities we offer...

  • Compliance Director

    vor 4 Wochen

    Haymarket, Österreich JS Careers Vollzeit

    Compliance Director - Global Licensing and RegistrationsGovernment - State (Government & Defence)JS Careers is currently sourcing an experienced compliance professional for a global financial services provider in Sydney. This role will take specific carriage of all licensing and registrations for the firms' global operations.Candidates are sought from...

  • Compliance Director

    vor 4 Wochen

    Haymarket, Österreich JS Careers Vollzeit

    Compliance & Risk (Banking & Financial Services)Full timeAdd expected salary to your profile for insightsJS Careers has been mandated to source an experienced compliance professional for a leading global technology led financial services firm. This organisation is looking for an ambitious and highly motivated compliance professional to provide overall global...

  • Global Talent Lead | Commodities and Global Markets

    vor 3 Wochen

    Haymarket, Österreich Macquarie Bank Limited Vollzeit

    Global Talent Lead | Commodities and Global MarketsOur Global People and Culture team are a business aligned HR team that supports our Commodities and Global Markets business. Partnering with the Global HR Director and key stakeholders you will play a key role in influencing the People and Culture strategy in Commodities and Global Markets.At Macquarie, our...

  • Head of Placement, Global Corporate, Australia

    vor 2 Wochen

    Haymarket, Österreich Aon Corporation Vollzeit

    Head of Placement, Global Corporate, AustraliaLead an impactful and driven Placement team, supporting some of Australia’s best-known brandsJoin a core group of senior leaders within Commercial Risk in Australia, bringing content, capability and innovation to support our client deliveryAon offers Hybrid working, Open to applicants in Sydney and MelbourneAon...

  • Senior Mechanical Engineer

    vor 1 Woche

    Haymarket, Österreich WSP Global Inc. Vollzeit

    What if you could work with the best and brightest minds in the industry? With us, you can.This role will see you enhance your capabilities and the reputation of WSP’s Water Treatment team. You will collaborate with talented professionals working on iconic projects to drive future ready outcomes that will benefit clients and communities.Our Water team...

  • Director - Structuring and Solutions (Global Trade & Receivables Finance)

    vor 2 Wochen

    Haymarket, Österreich HSBC Vollzeit

    Some career choices have more impact than others.At HSBC we exist with the purpose ofOpening up a World of Opportunity . We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and growth,...

  • Senior Office Manager

    vor 2 Wochen

    Haymarket, Österreich Klaviyo Vollzeit

    Help businesses grow by owning their brand and their relationships with their customers. Every business we work with has dreams - our job is to build the technology and experiences to achieve them. To empower creators to own their destinyJoin Hatch to applyGet matchedto roles that fit your skills and values.Clear job descriptionsthat help you learn about the...

  • Regional Manager

    Vor 6 Tagen

    Haymarket, Österreich Team Global Express Vollzeit

    Management (Manufacturing, Transport & Logistics)Full timeBased from either Townsville or Rockhampton, QLD.About the Regional Manager Role (Palletised Express):As theNorth Queensland Regional Manager , you will be responsible for supporting the General Manager with the strategic direction for your assigned region. You'll also work closely with regional...

  • Account Manager I Plastics and Chemicals

    vor 2 Wochen

    Haymarket, Österreich Austcorp Executive Recruitment PTY Ltd Vollzeit

    The commodity plastics sector is known for its intense competition and fast pace. If you excel in a dynamic role with continuous customer interactions and transactions, this position is perfect for you.Key responsibilities include:Identify and pursue new business opportunities:Drive growth by identifying and capitalizing on new business opportunities.Manage...