Reactive Support Expert
vor 1 Tag
Ever Nimble is excited to present an opportunity for an IT Support Technician to join the Reactive Support team in our new Gold Coast office. This is a great opportunity for individuals that are looking to gain more experience to join a forward‑thinking and supportive company. About us So, who are we? Ever Nimble was recently named Overall Partner of the Year (APAC) at Canalys Forums 2025, ranked No. 12 overall at the TechPartner Fast50 Awards, and previously named the #1 Fastest‑Growing MSP globally and earned the title of MSP of The Year 2023. We have reached these amazing goals by doing IT a little differently. We’re not your typical IT provider that stays behind a keyboard. Customer communication is important to us, whether face‑to‑face or over the phone, as we really like to integrate into our customer’s businesses to truly understand how they work. We excel at uniting teams, streamlining processes, and delivering reliable infrastructure solutions. Our presence spans Swansea (UK), Calgary (CAN), Melbourne (AUS) and our HQ located in Perth (AUS). Our commitment Our commitment lies in keeping our clients well‑informed, effectively managing priorities, and executing tasks with the utmost care, pride, and ownership. We are in search of a candidate who will embrace our robust approach to customer support and align with our core values. Benefits and perks of being an EN Employee Great work environment and team Experienced tech experts to learn from Opportunities to grow and develop Staff discounts on IT equipment purchased from store.evernimble.com Rewards and incentives for performance and training Opportunities to travel for work Paid birthday leave Generous Work From Anywhere allowance We support flexible working About you 2 years (minimum) of experience in IT support is required for this role Familiarity with hardware components including laptops, desktops, servers, storage devices, and network devices Ability to work independently and manage multiple tasks simultaneously Strong problem‑solving skills and attention to detail Excellent communication skills, both verbal and written Ability to travel to client sites as needed (via company Uber account) About the role As part of our award‑winning support desk team, you’ll provide awesome first and second‑line tech support to our incredible customers Support hardware equipment including laptops, desktops, servers, storage devices, and network devices Support a vast array of software across many industries Handle on‑site visits for troubleshooting, maintenance, and repairs Escalate issues to Senior Technicians or vendors when necessary Maintain knowledge of the latest hardware and software trends and technologies Customer Service is key Customer confidence; we communicate with our clients in person and on the phone Ability to communicate effectively and efficiently, with the ability to provide advice to non‑technically minded customers Responding in a timely manner to service issues and requests Proactive problem‑solver with attention to detail The tech you will be exposed to Microsoft 365 Active Directory Server 2019 / 2022 Fortinet Veeam Firewalls & networking Automation tools All types of IT hardware IT is our jam, and we pride ourselves on helping businesses thrive through honest and smart advice. And yes, often there are cupcakes involved. So, if you get IT and want to know more, click the Apply button. #J-18808-Ljbffr
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Reactive video producer
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Reactive IT Support Technician — On‑Site
vor 1 Tag
Gold Coast City, Österreich Ever Nimble Pty Ltd VollzeitA leading IT solutions provider in Australia is seeking an IT Support Technician for their Gold Coast office. The role involves providing first and second-line tech support, handling hardware issues, and communicating efficiently with clients. A minimum of 2 years in IT support is required, along with strong problem-solving skills and attention to detail....
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vor 4 Wochen
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vor 3 Wochen
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vor 24 Stunden
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Gold Coast City, Österreich Mercor Vollzeit2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. This range is provided by Mercor. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $16.00/hr - $16.00/hr About The Job Mercor connects elite creative and technical talent with leading...
