Facilities Assistant

It’s a fun and exciting time to grow your career with ING, and we’re looking for a proactive and hands‑on Facilities Assistant to join our high performing Facilities Team in a permanent role. As our Facilities Assistant, you’ll play a pivotal role in ensuring our workplace runs smoothly and professionally, with a strong focus on delivering exceptional service to our teams and guests. You’ll be based in our 60 Margaret St Office in Sydney and will help support the daily operations of ING’s tenancy. This role requires a high level of attention to detail, excellent time management and a commitment to providing a polished and professional environment. This is an excellent entry-level opportunity for someone looking to build a career in facilities management within a dynamic corporate environment. What you’ll do Prepare and reset meeting rooms and event spaces, including furniture arrangements. Coordinate beverage and catering requirements to ensure a seamless experience for attendees. Assist with audio‑visual equipment setup and troubleshoot to support meetings and presentations. Support the Facilities Coordinator with day‑to‑day tasks. Assist with general maintenance, floor walks, and reception coverage. Manage the Facilities inbox, process security access forms, and liaise with internal and external stakeholders. What we’re looking for Previous experience working as a Facilities Assistant or similar in a corporate environment is highly regarded but not essential. We are open to candidates from different industries who have strong administration and organisational skills. Comfortable with manual handling tasks, including lifting and moving furniture in accordance with Work Health & Safety (WHS) guidelines. Intermediate proficiency in Microsoft Excel, Word, Outlook, and experience with the MS Meeting Room Booking system. Excellent communication and customer service skills, with the ability to build effective relationships across teams (e.g., IT, Executive Assistants, Team Assistants) and with external vendors, including building management. A proactive mindset and the ability to work cohesively as part of a team. Please note this role is based in our 60 Margaret St Office, Monday to Friday. What’s in it for you? Discounted ING Health Insurance An additional Rest Day to support your wellbeing An IMPACT day to volunteer on approved sustainability activity About Us At ING, we’re all about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communities we’re proud to support. Joining ING means stepping into an environment where your individuality isn’t just welcomed - it’s celebrated. We’ve built a culture that’s fun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing. Whether you’re taking ownership of exciting projects, thinking outside the box, or working with global colleagues, you’ll find ING is the kind of place where growth isn’t just a possibility; it’s a promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace, you’ll feel the difference in how we value and champion our people. We make hiring decisions based on your skills, capabilities, and how you align with our values - not on ticking every box. So, if you’re interested but don’t meet all the criteria, we encourage you to apply. We’re invested in fostering a diverse and inclusive workplace where everyone feels like they belong. We’re your allies in helping you do your thing during the recruitment process, so let us know if you require any support or adjustments when you apply. Let us know if you’d like to chat with an LGBTQ+ Confidential contact. Sound like your kind of vibe? We can’t wait to hear from you (One last note: We operate using a direct talent sourcing model, so no agency introductions, please.) ING is Australia’s most recommended bank according to RFI Global’s Consumer Atlas Survey, January–June 2025 (n = 29,510) when compared to customers of the 10 largest ADIs operating in Australia. Need more? Contact Sabrina Huynh, Applications close Thursday, the 27th of November. #LI-DNI #J-18808-Ljbffr