Case Coordinator

The St Vincent de Paul Society aspires to be recognised as a caring charity offering "a hand up" to people in need. We do this by respecting their dignity, sharing our hope, and encouraging them to take control of their own destiny. We are seeking a vibrant, committed and compassionate team member to join our Northwest Regional Office in Somerset in the role of Case Coordinator. Forming part of the Youth and Communities Team, the Case Coordinator works alongside our Vincentian Members, providing emergency relief assistance to those engaging with our services. Providing support, training and mentoring to members is key to this role, while assisting with appropriate referrals and resource sharing. The Case Coordinator also leads any complex case meetings, collaborating with members and staff to reach the best servicing decisions and outcomes for the companion. With a blend of face‑to‑face case coordination, member support, mentoring and administration‑based tasks; this role provides variety with direct connection to the community. This role is required five days a week, 9.30am till 2.30pm to suit the needs of our community. Experience dealing with cohorts of people that are facing extreme barriers or disadvantage via a case management, client‑centered or coordination model. Experience in the social or community services sector Demonstrated experience in documenting objective case management notes Ability to work alongside our Members and Volunteers, providing support and training when required Knowledge and competency of de‑escalation techniques, along with varied communication styles and tools Competent with Microsoft applications Ability to manage competing deadlines and priorities, adapting as required A can do attitude and commitment to the values of St Vincent de Paul Society Knowledge of and willingness to further learn about social justice issues Strong commitment to confidentiality Ability to build, foster and manage relationships with key stakeholders and other like minded organisations Willingness to assist with event management or attend representing The Society Motivation to be part of the greater Society Team and collaborate appropriately The successful applicant must hold a current compliant National Police Check, along with a valid Working with Vulnerable People Card or the ability to obtain. You must also hold a Driver's Licence with no restrictions. St Vincent de Paul Society has an attractive salary packaging option available to all employees. St Vincent de Paul is more than just a workplace; our collective commitment to our values is mirrored in our culture. This role is vital to the success of our Community Hub, if you have a strong commitment to social justice and want to make a significant difference in your community, then we would love to hear from you. Please email **@vinniestas.org.au for a copy of the position description, then click apply now and submit a Resume and Cover Letter. We are always looking for aligned values in our staff. We'd love to hear why you think you'd be a great fit for The Society. Applications close Wednesday, December 3. Only applicants who progress in the selection process will be contacted. The Society is committed to fostering an inclusive and diverse workplace and to upholding the safety, wellbeing and cultural security of all children, young people, and adults at risk. We promote a culture of safeguarding with a zero‑tolerance approach to abuse and harm. Safeguarding is recognised as a fundamental aspect of our work in providing a hand up to those facing adversity. Be careful ‑ Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr