EUC / SOE Engineer

About the role The SOE Engineer is responsible for designing, building, and delivering Standard Operating Environments (SOEs) to support NHVR’s Windows 11 migration program. This includes developing and maintaining Windows 11‑aligned SOE images, application packaging, configuration baselines, and Intune deployment profiles to ensure secure, consistent, and compliant endpoints across the organisation. The role will lead technical activities for the migration program – automating build and deployment processes, validating device readiness, monitoring performance and compliance, and resolving Windows 11‑related hardware and operating system issues. Key responsibilities Automation and Scripting: Develop and maintain PowerShell or Intune scripting solutions to automate repetitive tasks, improve system efficiency, and enhance compliance. Troubleshoot Hardware and Software Issues: Investigate and resolve issues at the endpoint level, including laptops, desktops, docking stations, and related hardware (e.g., BIOS/firmware). Support the maintenance and use of asset tracking tools, including ServiceNow/CMDB, to enhance compliance and ensure accurate system inventories. Contribute to IT documentation efforts by creating and updating knowledge base articles and technical user guides. The Technology Operations and Cyber Security unit ensures the delivery, operation, and security of reliable and scalable digital services across NHVR. This is your chance to join the unit that plays a key role in enabling NHVR’s strategic and operational priorities through effective IT infrastructure, secure technology services, and responsive support for end users. This role will be a maximum‑term engagement initially until June 2026. To learn more, the position description can be found on the NHVR Careers site – About You To be successful in this role you will possess demonstrated experience in managing and maintaining Standard Operating Environments (SOE) and Intune profiles whilst showcasing expertise in PowerShell scripting for automation and task efficiency. You will have Experience in troubleshooting endpoint hardware and software, including BIOS and firmware updates. Familiarity with monitoring and managing asset inventories using systems such as ServiceNow/CMDB. Certifications such as Microsoft Modern Desktop Administrator Associate or equivalent. Experience mentoring junior IT professionals, particularly in endpoint management workflows. Knowledge of mobile device and MFA management, particularly in resolving enrolment or access issues. Why join us? The National Heavy Vehicle Regulator (NHVR) commenced operations in 2013 as the national entity responsible for regulating all vehicles in Australia over 4.5 tonnes gross vehicle mass. The NHVR minimises the compliance burden on the heavy vehicle transport industry, reduces duplication and inconsistences across state and territory borders, and ultimately for the heavy vehicle business with government in Australia. We are headquartered in Brisbane and employ more than 1000 people across the ACT, New South Wales, Queensland, South Australia, Tasmania and Victoria. We offer‑ A competitive salary package from $148,069.48 + superannuation Monthly RDO and paid leave over Christmas closure. Hybrid working environment – up to 2 days from home. Up to15.25% superannuation through a co‑contribution scheme Leave loading 17.5% Wellbeing programs – discounted fitness through Fitness Passport, Discount health insurance, flu vaccine, financial programs including discounted banking products, finance information sessions. Salary packaging options including novated lease. Discounted IT products including Microsoft and free family password security plan. Ongoing training and professional development support Professional membership Application Process Please apply with your CV and cover letter addressing the essential requirements of the role. Applications close: 5.00pm 8th December 2025 (applications may close earlier than the listed closing date if suitable candidate/s are identified prior). If you have any questions, please don’t hesitate to contact the NHVR recruitment team on Successful applicants will be required to complete standard pre‑employment checks including a national police and work rights check. Please note: we will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered. We are committed to being an inclusive, diverse and flexible workplace where differences are valued. We welcome applications from people of all backgrounds, experience and abilities. #J-18808-Ljbffr