Copilot & Collaboration Admin
Vor 3 Tagen
As the Copilot & Collaboration Administrator, you will: lead the provision of advanced technical support, advice and training to system users across Microsoft Teams, SharePoint Online and Microsoft Copilot oversee the monitoring and management of dashboards and task queues, ensuring timely and effective resolution of complex service requests and incidents develop, review and implement standard operating procedures, user support materials and administration documentation, ensuring alignment with best practice and departmental standards identify opportunities for process improvement in digital collaboration platforms and lead projects or initiatives to enhance service delivery and user experience collaborate with internal and external stakeholders to deliver section projects, including requirements gathering, solution design, testing and implementation mentor and support junior staff, fostering a culture of continuous learning and professional development Please note that this recruitment process will initially be used to fill one ongoing vacancy in the section . The merit pool established through this selection process, which is valid for a period of eighteen months from the date the vacancy was advertised in the Public Service Gazette, may be used to fill future ongoing vacancies in the branch where the duties are of a similar nature. Our ideal candidate will have: demonstrated experience providing technical support and leadership in M365 environments, with a focus on Microsoft Teams, SharePoint Online and Microsoft Copilot a proven ability to manage competing priorities, deliver results and drive continuous improvement in a complex, fast-paced environment experience in stakeholder engagement, change management and the delivery of training and support to diverse user groups a strong understanding of accessibility, usability and information management standards relevant to government digital platforms expert knowledge of M365 systems, particularly Microsoft Teams, SharePoint Online and Copilot the ability to design and implement innovative digital solutions strong analytical and problem-solving skills Our ideal candidate will demonstrate the following attributes: Contributes to strategic planning and decision-making; anticipates and responds to emerging issues in digital collaboration; aligns team objectives with organisational goals Takes responsibility for delivering high-quality outcomes; manages resources effectively; adapts to changing priorities and drives process improvements Builds and sustains collaborative relationships; mentors and develops team members; negotiates and manages stakeholder expectations Demonstrates resilience, initiative, and a commitment to professional growth; working independently with a commitment to continuous learning Communicates complex technical concepts clearly and persuasively to a range of audiences; prepares high-quality written reports and presentations; influences decision-making at multiple levels PLEASE DO NOT USE THE APPLY BUTTON LISTED IN THIS ADVERTISEMENT AS IT WILL REQUIRE YOU TO LOG IN TO SEEK . Please use instead and select Job Reference 2025/3906 from the list of vacancies. #J-18808-Ljbffr
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Canberra, Österreich Department of Agriculture, Fisheries and Forestry VollzeitA governmental department is seeking a Copilot & Collaboration Administrator to lead technical support and provide training across Microsoft Teams and SharePoint Online. The ideal candidate will be responsible for overseeing dashboards, managing requests, and driving process improvements. Applicants should possess strong analytical skills, knowledge of M365...
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