Senior Performance

We are seeking a dynamic professional to join our team as a Senior Performance & Risk Applications Officer. About this opportunity: In this pivotal role, you will drive business process transformation and operational excellence across the council. Key Responsibilities Leverage Microsoft 365 tools—including SharePoint Lists, Power BI, Microsoft Forms, and Power Automate—to streamline workflows and automate operational processes. Collaborate with stakeholders to identify opportunities for efficiency and implement innovative solutions. Support the council’s digital transformation initiatives by designing, building, and maintaining automated systems that enhance productivity and data-driven decision-making. Ensure compliance with council policies and contribute to continuous improvement in performance and risk management. Essential Qualifications, Experience & Skills: Proven expertise in Microsoft 365 suite, with hands‑on experience in SharePoint Lists, Power BI, Microsoft Forms, and Power Automate. Strong analytical and problem‑solving skills, with a track record of delivering process improvements. Excellent communication and stakeholder engagement abilities. Ability to work independently and as part of a collaborative team. Experience in local government or public sector environments is highly regarded. Why work for Mackay Regional Council? Mackay Regional Council is a dynamic, progressive and financially sound local government. We have responsibility for $3.5 billion worth of assets and employ almost 1200 dedicated staff in a vibrant, rapidly growing region where sugar, mining, beef, tourism and retail drive the economy. Mackay is located halfway between Brisbane and Cairns and is truly the heart of Queensland, covering 7,622 square kilometres of rainforest, Natural Parks, historictownships, miles of golden beaches and more than 70 tropical islands. The Region boasts a vibrant economy offering an idyllic lifestyle on the Central Queensland coast, from picturesque beaches and nearby island resorts to beautiful rainforests. The Region has a great climate coupled with high quality education and health facilities. Discover more about the Mackay Region In addition to the above, we also offer the following benefits: Base annual salary of $ 99,911.99 Up to 18% superannuation (conditions apply). Choice of 4 or 5 weeks’ annual leave with 17.5% leave loading. Flexible work arrangements with a 9 day fortnight roster. May be eligible for salary sacrificing options. Membership to lifestyle benefits program including corporate discounts. Study and assistance programs for career development. Learning and career development opportunities. Employee Assistance Program. Employee health and wellbeing initiatives. Active Social Clubs. Want to know more about this role? View the Position Description (PD) for this role in the document attachments. How to apply: Prepare and submit your cover letter and resume, outlining your relevant experience for this role. If applying for this job via a 3rd party job board such as SEEK, LinkedIn etc. you will be redirected to the Mackay Regional Council Careers (eRecruit) website to apply. Follow the prompts to submit your application (the eRecruit Job Application Quick Reference Guide or the eRecruit Job Applicant Guide can assist). After submitting, you will receive an automated confirmation email. Should you not receive this, please ensure you have submitted your application and your email address on your account is correct. Applications Close Thursday, 4 December 2025 Having troubles submitting your application? Reach out to one of our friendly Recruitment Officers by phoning 1300 MACKAY ). ***Important information for applicants: To be considered for this position, all candidates must have the appropriate working rights for Australia. Your Australian work rights will be verified during the recruitment process. Applicants who progress beyond the interview stage will be required to undergo a pre‑employment process, which includes comprehensive Pre‑Employment Medical Assessments (inclusive of Drug and Alcohol testing). We are an Equal Employment Opportunity (EEO) employer, where all applicants are treated fairly and respectfully and have equal access to all available opportunities. At Mackay Regional Council, diversity is about creating a respectful and inclusive workplace that recognises our employees' unique contributions and perspectives, working together to deliver extraordinary results. #J-18808-Ljbffr