Front Office Supervisor
vor 12 Stunden
About the Venue: Caves Coastal Bar & Bungalows is nestled amongst the sand dunes at Caves Beach. Only an hour from Sydney or 40 minutes from Newcastle, Caves Coastal is the perfect location for delicious eats, decadent drinks and luxury accommodation. The hotel offers the perfect beachside venue for any event, specialising in weddings, corporate and social functions. With a paddock to plate ethos, the kitchen team are ready to offer the freshest and best local produce to every guest About the Role: As a Front Office Supervisor , you will take charge of ensuring a seamless and welcoming guest experience from arrival to departure. In this pivotal role, you’ll oversee day‑to‑day front desk operations, support and mentor a dedicated team, and act as the key liaison between guests, property owners, and internal departments. With your strong eye for detail and commitment to service excellence, you’ll help drive efficient processes, maintain accurate trust accounting practices, and uphold the high standards for which Oscars Group venues are known. Key Responsibilities: Oversee and manage day-to-day front office operations Ensure seamless check-in and check-out processes for guests Handle guest inquiries, requests, and concerns promptly and professionally Supervise front office staff to ensure efficient and effective performance Supervise the Housekeeping Manager and their team, collaborating with other departments to maintain operational standards, coordinate guest services, and resolve issues efficiently Maintain accurate trust accounting processes in line with legislative requirements Build and maintain strong relationships with property owners, ensuring clear and proactive communication Monitor and maintain the hotel's appearance and cleanliness in public areas Train and develop front office staff to uphold the highest standards of customer service About You: Proven experience as a Guest Service Agent or in a supervisory capacity Familiarity with RMS (Property Management System) is preferred Strong leadership and organizational skills Excellent communication and interpersonal abilities Ability to handle stressful situations with professionalism Flexibility in scheduling, including weekends and holidays First Aid and Emergency Response Handling (ERH) certification is a plus Internal and external training and development opportunities including an online training platform Career development opportunities within Oscars Group across 45+ amazing venues Employee Assistance Program Mentoring from a strong team of hospitality professionals Reward and recognition programs About Us: Oscars Group is a passionate, creative, and dynamic privately owned hospitality group founded by the Gravanis family in 1986 with the acquisition of a single pub in Sydney’s Inner West. Now one of the largest privately owned hospitality groups in Australia, Oscars boasts an ever-growing portfolio of 45+ assets across NSW, Queensland, and Victoria, spanning accommodation, pubs and gaming, retail liquor, conference and event centres, chartered vessels, and both commercial and residential developments. #J-18808-Ljbffr
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Guest Experience Supervisor
vor 12 Stunden
City of Lake Macquarie, Österreich Oscars Group VollzeitA dynamic hospitality group is seeking a Front Office Supervisor to ensure a seamless guest experience at their venue in Caves Beach. The role includes overseeing daily operations, training front office staff, and maintaining customer service excellence. Candidates should have supervisory experience, strong leadership skills, and familiarity with property...
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Front Office Supervisor
vor 2 Wochen
City of Brisbane, Österreich Hamilton Island VollzeitFRONT OFFICE SUPERVISOR – Hamilton Island, The Sundays Are you passionate about creating unforgettable guest experiences and leading with warmth and professionalism? The Sundays is seeking an experienced Front Office Supervisor to join our boutique luxury team and help shape the guest journey from arrival to departure. Why you’ll love working with us...
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Front Office Supervisor
vor 1 Woche
Council of the City of Sydney, Österreich Voyages Indigenous Tourism Australia VollzeitFront Office Supervisor Join to apply for the Front Office Supervisor role at Voyages Indigenous Tourism Australia The position is located at Yulara, NT, 20 minutes drive from Uluru. We are seeking a customer-focused and experienced Front Office professional with strong conflict-resolution skills to lead and be part of our Front Office Team. This role will...
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Front Office Supervisor
vor 2 Wochen
Council of the City of Sydney, Österreich Voyages Indigenous Tourism Australia VollzeitJoin to apply for the Front Office Supervisor role at Voyages Indigenous Tourism Australia . The position is located at Yulara, NT, 20 minutes drive from Uluru. We are seeking a customer‑focused and experienced Front Office professional with strong conflict‑resolution skills to lead and be part of our Front Office Team. This role will see you overseeing...
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Front Office Supervisor
vor 4 Wochen
City of Brisbane, Österreich Voyages Indigenous Tourism Australia VollzeitFront Office Supervisor – Voyages Indigenous Tourism Australia We are looking for a customer‑focused Front Office professional with strong conflict resolution skills to lead and be part of our Front Office Team on site in Yulara, NT, 20 minutes from Uluru. The role oversees daily front‑office operations, manages a team of guest service agents and...
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Front Office Supervisor
vor 3 Wochen
City of Melbourne, Österreich 21c Museum Hotels VollzeitCompany Description Hyde Melbourne Place is not your typical hotel - it’s a lifestyle destination where music, art, culture and hospitality collide. Designed for those who live boldly and seek experiences beyond the ordinary. Located in the heart of Melbourne’s CBD, Hyde Melbourne Place combines lifestyle accommodation with unexpected moments of...
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Front Office Supervisor
vor 3 Wochen
City of Melbourne, Österreich Hyde Hotels VollzeitCompany Description Hyde Melbourne Place is not your typical hotel - it’s a lifestyle destination where music, art, culture and hospitality collide. Designed for those who live boldly and seek experiences beyond the ordinary. Located in the heart of Melbourne’s CBD, Hyde Melbourne Place combines lifestyle accommodation with unexpected moments of...
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Front Office Supervisor
vor 3 Wochen
City of Melbourne, Österreich Ennismore VollzeitHyde Melbourne Place is not your typical hotel - it’s a lifestyle destination where music, art, culture and hospitality collide. Designed for those who live boldly and seek experiences beyond the ordinary. Located in the heart of Melbourne’s CBD, Hyde Melbourne Place combines lifestyle accommodation with unexpected moments of connection - from rooftop...
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Front Office Supervisor
vor 3 Wochen
Council of the City of Sydney, Österreich Capella Hotels and Resorts VollzeitJoin to apply for the Front Office Supervisor role at Capella Hotels and Resorts . About Capella Hotels and Resorts Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected to create the perfect stay for each guest. Our destinations are designed by...
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Front Office Supervisor
Vor 4 Tagen
City of Melbourne, Österreich Voyages Indigenous Tourism Australia VollzeitFront Office Supervisor - Outback Hotel & Lodge Posted 4 days ago. Live and work onsite at Yulara, NT, 20 minutes from Uluru. Ayers Rock Resort is searching for a Front Office Supervisor to lead the front office team, ensuring guest satisfaction and adherence to procedures. Key Duties Supervise the Front Office team and ensure all processes are adhered to in...
