Retail Store Manager

vor 2 Wochen


Melbourne, Österreich Kuwaii Vollzeit

About Us :

Established in 2008 by designer Kristy Barber, Kuwaii is duly esteemed for making beautiful, intelligently designed clothing and footwear for women.

Kuwaii is an inimitable alternative to mass-produced fashion. Made in Australia, Melbourne to be precise, each article is meticulously designed to last and to be cherished.

Refined, detailed, and romantic, form and function find accord in modern shapes, clean lines, and impeccable tailoring. Our three immaculate, light-filled Kuwaii stores can be found in Brunswick, Fitzroy, and Melbourne's Cathedral Arcade, at the foot of the iconic Nicholas Building.

About You :

  • Fashion or related tertiary education is considered advantageous
  • Knowledge of the following software:
  • VEND POS
  • Microsoft office package

Position Summary :

Kuwaii is a brand built on values, and we're looking for someone who understands sustainable brands, appreciates local manufacturing and small business, has a lifestyle that aligns with our philosophy, and a real passion for slow fashion.

We're looking for someone committed to join our team, who can really take their store to the next level. We work collaboratively and with a focus on growing your career. Could this be you?

Working part-time across 4 or 5 days, you will be responsible for the overall performance of your department, achieving (and exceeding) goals, and that you and your team are providing exceptional service. You will be confident managing your boutique autonomously and in driving sales to improve overall results.

You will be an active, involved, and integral part of our team and will be actively contributing to the business, improving systems and procedures, and working on opportunities to grow your departments and the business.

You are focussed, efficient, super-organised, and an excellent multi-tasker. Building and maintaining personal relationships is imperative, as is managing many tasks at once, staying on top of them all with ease. Strong written and verbal communication is extremely important, as is a strong and individual sales technique. We e expect you to be a leader and mentor to your staff, and always advocate and hold to the best interests of the business.

Key Requirements :

  • At least one year of managing a boutique retail store
  • Proven successful experience in-store management
  • Enjoy working within a team environment
  • Demonstrates initiative and high attention to detail
  • Strong organisational and time management skills
  • Motivated, energetic, determined to succeed and advance your career
  • Strong customer management skills
  • Ability to lead and mentor staff

Job Responsibility :

You will be a role model for your team and the business as a whole. You will demonstrate superb sales leadership skills to build your personal clientele, drive customer retention and use your selling skills to maximise all sales opportunities. You will embody the Kuwaii brand values and demonstrate these to your customers and team at all times.

As a leader, you will take ownership of your boutique and team, ensuring they have an exceptional brand and product knowledge and are following your lead to deliver the highest level of customer service.

  • Maintain the highest level of customer care and operational performance of your boutique.
  • Consistently drive sales through communication and excellent store presentation.
  • Uphold the KUWAII brand by providing leadership, mentorship, and performance feedback to all team members.
  • Oversee the management of inventory, store financials, and loss prevention.
  • Work with and provide feedback to the Designer/Director to strategically improve the customer experience, product, and services.
  • Develop an understanding of your store's customer profile to maximise sales and growth opportunities
  • Maintain consistent communication levels with customers, head office, and other stores.
  • To lead by example in the level of customer care and company culture.
  • Maintain a consistently exceptional level of presentation and set an example for our other team members.

Job Functions :

Store management

Job Benefits :

We are offering to invest in the continual growth and development of your career, an inspiring work environment with a fabulous all-female team, and the opportunity to work with an amazing, locally made product every day.

  • Monday to Friday hours for work-life balance
  • Generous discounts on Kuwaii stock.
  • Early access to our sample sales.
  • Put your friends and family on our in-store and online discount list.
  • Career mentorship from within our all-female management team.
  • Amazing, positive team culture.

We encourage people of Aboriginal and Torres Strait Islander background, people from culturally diverse backgrounds and identities, LGBTIQ+ people, and people with a disability to apply.

Selling Point :

Work in an inspiring work environment with a fabulous team, and an amazing, locally made product

Contact :

Geordan Dragos



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