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vor 3 Wochen
Duration: Full-time, Fixed term until 30 June 2027 WHO ARE WE? Established in 1991, Danila Dilba HealthService (DDHS) is an Aboriginal community-controlled organisation committed to providing culturally appropriate, comprehensive primary health care services and community development within the Biluru (Aboriginal) community of the YilliRreung (Greater Darwin) Region in the Northern Territory. ABOUT THE ROLE The Health System Support Officer – Communicare is responsible for providing comprehensive support to ensure the effective operation and management of health care systems at Danila Dilba Health Service (DDHS). Reporting to the Senior Health System Administrator, this role involves supporting the management of the DDHS patient information management system, Communicare. WHAT YOU WILL DO Coordinate the day-to-day helpdesk activities for Communicare queries, including management of the helpdesk inbox, actioning support to staff where possible and escalating needs as required. Manage user group maintenance (adding, removing, changing). Create and maintain training materials under the direction of the Senior Health System Administrator. Lead delivery of staff training in Communicare use. Attend to regular maintenance activities to ensure Communicare functionality as directed by the Senior Health System Administrator. This may include specific daily/weekly/monthly checks and liaising with DDHS IT/external providers should errors be identified. Provide secretariat support to the Internal Communicare Working Group. Coordinate and drive Communicare audit activities, as directed by the Senior Health System Administrator. Ensure strict privacy and confidentiality related to client information. Support DDHS to maintain accreditation requirements, particularly related to information storage and use of electronic management systems. SELECTION CRITERIA Essential Relevant experience in health administration, IT, or other system support roles. Ability to work independently, with a high level of initiative. Highly developed administrative and organisational skills. Proficiency in using health information systems – experience with Communicare is an advantage. Ability to engage with all levels of staff for training and induction purposes. Demonstrated competency in written and verbal communication. Desirable Health, data or administration-related qualification. Experience in using Communicare. Experience in data management, and/or programming, or willingness to learn. Auditing experience. Data presentation skills. IN RETURN WE OFFER 6 weeks annual leave. 5 days paid leave during end-of-year shut down (additional to annual leave). Salary packaging up to $15,990 per annum, plus additional packaging options. Career development and training opportunities. For further information, please contact – Cris Musumeci | Senior Health Systems Administrator | ‑5400. EMPLOYMENT IS SUBJECT TO Willing to undergo a Police‑Check. Ability and willingness to obtain a Working with Children Clearance (Ochre Card). Current driver's licence. Current CPR certificate or the preparedness to gain one within 6 months of commencement. Fully vaccinated against COVID‑19 or an exemption as listed on the Australian Immunisation Register (AIR) be submitted. Full rights to work in Australia. JOB DETAILS Position Title: Health System Support Officer – Communicare Duration: Full-time, Fixed term until 30 June 2027 Base Salary: $88,643 – $97,425 per annum (Admin 5.1-5.4) #J-18808-Ljbffr
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