Manager – Risk Advisory

Overview In this role, The Manager role with leadership and technical experience in Risk Advisory and Assurance Domain and understanding of Genpact Risk solutions will be uniquely positioned to lead and support client delivery for NAB and other clients in Australia. The person will be responsible to independently communicate with the client and create / manage business relations. They will also be responsible for account mining to identify new opportunities with the existing / new business connects. Their effort in building connects with the client would be extremely useful in building Genpact as a company and brand in the US market. Their onsite presence will help create visibility for our capabilities. They will represent the Risk Advisory Services as part of the consulting practice for Genpact Australia and will be responsible for leading solutions like Operational Risk Management, Internal Control Framework Design and Review, Enterprise Risk Management, Risk Framework Development etc. to comply with various APRA regulations. The person will also be responsible to support Business Development activities across Risk Advisory domain for new clients and support mining and business expansion of existing client accounts of Genpact Axis. Client Service and Delivery Responsibilities Lead and support client delivery of risk and assurance solutions across global locations. Independently communicate with the client and create / manage business relations. Support Business Development activities across Risk Advisory domain for new clients and support mining and business expansion of existing client accounts of Genpact. Manage multiple customer engagements leading teams with end‑to‑end responsibility of planning, execution and achievement of client mandate. Interact with customers to understand expectations, assign team members, define timelines / deliverables and take key decisions for project management. Attend meetings with senior client management to understand business objectives and assignment mandate. Review project deliverables to ensure quality standards are maintained. Review design assessment, operating effectiveness testing / fieldwork performed by team members, and provide valuable inputs to ensure all aspects of the risk management framework mandate are covered. Structure implementable recommendations for design level / compliance issues. Engage with client's department / functional heads to discuss issues observed as a result of the fieldwork undertaken, to understand the business impact and root cause of the issue. Team Management Responsibilities Lead teams with risk professionals across the Genpact hierarchies from Analysts to Managers for multiple engagements. Conduct performance appraisals, provide project‑based feedback, and groom and career‑develop team members. Define performance management and annual goal setting for team members, and coach team members. Authorize leaves and manage related administrative tasks. Participate in the organization hiring process to support HR in assessing and onboarding appropriate skillsets. Knowledge Understanding of principles, practices, theories and concepts relating to risk (e.g. operational risk, compliance risk, project risks). Working knowledge of risk appetite and governance concepts. Relevant years of Risk advisory and Assurance domain experience with working knowledge of Operational Risk and Compliance frameworks, GRC tools, Control Assurance policies and procedures. Understanding of the Banking and Financial Services Industry. Experience in Risk Consulting with exposure to client issue understanding, proposal development, solution planning and execution. Ability to develop cross‑functional knowledge of risk management policies and procedures adhering to regulators as well as specific internal corporate requirements. Ability to work with complex business organizations and provide operational risk expertise and consulting for projects and initiatives generally spanning multiple business lines and geographies. Minimum Qualifications Relevant years of Risk advisory and Assurance domain experience with working knowledge of Operational Risk and Compliance frameworks, GRC tools, Control Assurance policies and procedures. Experience in Risk Consulting with exposure to client issue understanding, proposal development, solution planning and execution. Exceptional communication skills, both written and verbal. Ability to gain the confidence of management and staff through attributes such as professionalism and positive attitude. Developed negotiation skills. Delivery focus – Strong ability to work to deadline and manage multiple, potentially conflicting timeframes whilst achieving timely delivery and a consistent customer service experience. Building relationships – Focused approach to developing, maintaining and using collaborative relationships to deliver information which is fit-for-purpose and of a consistent quality to achieve the accomplishment of work goals. Working with passion – Developed emotional intelligence and self-awareness with a passion in striving toward higher levels of performance and expertise; modifies behavior to accommodate tasks, situations, and individuals involved. Contributing to team success – Actively participating as a member of a team to move the team toward the completion of goals. Managing the job – Demonstrated ability to work independently and under pressure, effectively managing time and resources to ensure work is completed efficiently. Performing for excellence – Attention to detail, setting high standards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks; proactively developing standards of excellence. Team player – Strong commitment to teamwork with a solution-oriented approach. Other Information Location: Sydney / Melbourne Seniority Level: Mid‑Senior level Employment Type: Full‑time Job Function: Consulting Industries: Business Consulting and Services #J-18808-Ljbffr