Facilities Supervisor

Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five‑star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at award‑winning venues including Nineteen at The Star, Kiyomi, and Mei Wei. Entertainment options abound with live concerts, theatre performances, Events Centre gatherings, outdoor “Live on the Lawn” events, and world‑class DJ sets at Atrium Bar. The Star Gold Coast is where relaxation seamlessly intertwines with thrilling entertainment. Facilities Supervisor As the Facilities Supervisor at our Dorsett Hotel, you will coordinate the team on shift, ensuring adherence to stringent safety standards, maintaining open communication with stakeholders, and driving operational excellence to achieve efficient completion of all required maintenance works. Key Responsibilities Coordinate resource requirements during each shift to ensure business demands are met Monitor the productivity of the Facilities team members through revision of Maximo reports Support the Property Operations Manager in the development and implementation of business plans across the Dorsett Hotel at The Star Gold Coast Set specific performance objectives for direct reports, supervising task completion and impact on service flow Qualifications Trade qualifications in Building or Maintenance (highly regarded) Experience in a facilities leadership role, ideally in a fast‑paced environment Exceptional organisational and time management skills, with the ability to multitask and prioritise effectively Strong interpersonal and communication skills, enabling you to liaise effectively with various stakeholders Working knowledge of computer systems including Microsoft Word & Excel Previous experience within a hospitality/hotel environment (highly regarded but not essential) Availability to work a Monday to Friday roster About You With your leadership skills and maintenance experience, you will take pride in ensuring an organised and professional environment for our team. Your ability to work collaboratively with a large and diverse team will set our Property Operations team up for success. Your role will be pivotal in shaping the success of our Property Operations team at the Dorsett Hotel. Join us in making a difference. Benefits We Offer Complimentary meal on site every day including hot meals, sandwich bar and more Discounted parking available Up to 30% discounts across award winning restaurants and accommodation Lifestyle discounts including gym memberships, retail discounts and dry‑cleaning services Supportive leadership team Mental Health and Wellbeing services Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+ Endless career growth and opportunities to learn and develop your career Eligibility checks are required as part of the recruitment process and ongoing employment for this position. Our Culture and Inclusivity At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values: Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care. We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender‑diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well‑being needs. Job Details Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Engineering and Management Industries: Water, Waste, Steam, and Air Conditioning Services, Engineering Services, and Facilities Services #J-18808-Ljbffr